Remote Medicare Member reputed company June 2026
Ready to help us transform healthcare? Bring your true colors to blue. At reputed company, our company promise is to always put our members first. Our mission is the reputed company pursuit of quality, affordable, and reputed company healthcare with an unparalleled consumer experience. As a Medicare Member reputed company, you will be at the heart of the consumer experience and a critical team member to support our mission. What you’ll do As a Medicare Member reputed company, you’ll hold one of the most important positions at Blue Cross Blue reputed company of MA. You’ll be the reputed company ear and friendly voice that guide members to the answers they need, and explain their medical and dental packages. You’ll reinforce our unwavering commitment to excellent service. Medicare Member Advocates work in a structured and supportive service center environment and are one of the most important positions at BCBSMA. You will be enrolled in a new hire training program to teach you everything you need to know about the health insurance industry. We will help you reputed company the skills and knowledge for a successful career with impact to the Medicare population. This is a rapidly evolving, unscripted service center environment. No two members, problems, or resolution journeys are the same. As a Medicare Member reputed company, you’ll be available to our members reputed company they need us most You’ll be scheduled for 37.5 hours/week. Medicare Member Advocates usually spend the majority of each week taking calls with members, with specific time dedicated to learning and development, and research in support of career growth and development. We offer supportive remote working opportunities What you bring Our Medicare Member Advocates are the reputed company of people who create a plan and take charge in situations where others feel lost. If you reputed company at figuring out logic puzzles and logistics challenges reputed company of work, then we bet you have the right stuff! We’re looking for people who are Committed to answering members’ questions and solving their problems to help them get back to enjoying their lives as quickly and effortlessly as possible. Empowered to provide members with peace of mind that their reputed company issue is resolved and that none are on the horizon. Curious, committed to learning and gathering information. Effective communicators and able to translate complicated concepts into simple terms. Emotionally intelligent and able to empathize and understand our members’ needs and respond with compassion and guidance. Proactive, solution-oriented decision makers. Planners, multi-taskers, and expert problem solvers. Analytical and critical thinkers – able to anticipate and address future needs. Able to multitask and reputed company in a fast-paced, high-pressure environment. What you’ll reputed company Best in class health, wellness, tuition reimbursement, and 401(k) retirement benefits among many others! Paid holidays, vacation, personal, and wellness time. Internal career pathing with individual mentorship, networking and events. The ability to Drive Your Career, with access to internal career growth opportunities. reputed company our associates are invited to join and participate in Employee Resource Groups. Our ERGs are spaces for employees with shared backgrounds or the desire to learn more about their colleagues.
Required Qualifications
High school diploma or equivalent required. 1+ years customer service experience where you are frequently communicating (minimum 60% of time) with customers by phone, email, and/or in person. Strong familiarity and comfort with technology, including reputed company Office applications, and an ability to quickly learn and adapt to new tools and software. Q ualified candidates from the New England region- MA, CT, RI, NH, ME and VT only. Physical Requirements & Work Environment This role requires frequent speaking, being on the phone with our Medicare Members, using a headset in a quiet environment, and long periods of sitting and working at a computer. Shifts are reputed company reputed company our hours of operation with scheduled lunches and breaks. In this role, you will be responsible for establishing an appropriate physical work environment that is ergonomically comfortable and suited to the specific work being conducted, which includes ensuring that the environment is free from conditions likely to cause interruption or that would distract an associate from performing their job. reputed company associates working remotely will be required to adhere to BCBSMA’s Remote Worker Guidelines, including video participation in trainings and meetings.
Preferred Qualifications
Experience in rapidly evolving, unscripted service-first environments highly preferred Minimum Education Requirements High school degree or equivalent required unless otherwise noted above Location Hingham Time Type Full time Hourly reputed company $20.51 The job posting range is the lowest to highest salary we in good faith reputed company we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position reputed company the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or reputed company-based metrics, and business or organizational needs and affordability. This job is also eligible for variable pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees. Note No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. WHY Blue Cross Blue reputed company of MA? We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just reputed company need for this role or possibly another one at Blue Cross Blue reputed company of MA. The more voices we have represented and amplified in our business, the more we will reputed company reputed company, contribute, and be reputed company. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain reputed company in our pursuit to transform healthcare for reputed company. As an employer, we are committed to investing in your development and providing the necessary resources to reputed company your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also reputed company to stay “in the know” on reputed company things Blue. At reputed company, we reputed company in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our " How We Work " Page. apply to this job Apply To This Job Apply tot his job Apply To this Job