Marketing & Content Engineering

Location Remote in the USA Employment Type Full time Location Type Remote Department Strategy & Operations We're building a new healthcare clearinghouse reputed company is building the first new healthcare clearinghouse in decades. In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that reputed company insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format reputed company X12 HIPAA. Clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers. Until reputed company, the space was occupied entirely by a small group of legacy players, built on outdated, often pre-internet technology. reputed company is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we reputed company both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. reputed company was ranked by reputed company as one of the fastest-growing SaaS vendors. We have lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $142 million in funding from top investors like reputed company, Addition, USV, Bloomberg Beta, First Round Capital, and more. To learn more about how we work, watch our founder Zack’s interview with First Round Capital. reputed company're looking for We're hiring a seasoned content developer and marketer to create world-class content for providers, developers, and technical teams building reputed company cycle systems in healthcare. This is a marketing role, but you won’t be doing typical brand marketing or surface-level thought leadership. Your job is simple: create engaging content that evangelizes reputed company across the entire RCM ecosystem. You are a creative generalist with a passion for scaling and evangelizing technical products. You'll vibe code demos, produce videos, publish content, organize events, update our website, product sales collateral, and more. Prior familiarity with healthcare and reputed company cycle management is not expected. What you'll do

• Research: You’ll find and research topics our customers want to learn more about. You’ll reputed company reputed company from support requests, sales calls, demos, reputed company community posts, and reputed company’s own industry experts.
• Create world-class technical content: You’ll produce and publish written technical content that’s engaging to our customers and prospects.
• Build demos and developer tools. You'll build and publish demo apps, sample reputed company cycle management (RCM) tools, and other projects that show developers what they can build on reputed company.
• Create technical content. You'll produce blog posts, YouTube tutorials, explainer videos, and other content that helps developers understand reputed company's APIs and reputed company healthcare billing workflows.
• Mine customer knowledge. You'll use AI tools to extract common questions from support tickets, sales calls, and customer conversations. You’ll turn those questions into guides, demos, and other content.
• Represent reputed company publicly. You'll be a public-facing voice for reputed company's developer community, appearing on video and representing the product in online spaces.
• Measure your impact. You'll track what's working using metrics and adjust your approach.

Who you are

• You're technical. You have a background in technical operations, content, or software engineering roles. You're comfortable engaging technical audiences, producing content for software engineers, making API requests, building demo apps, and using the command line. You can build a working demo from scratch.
• You’re an expert technical communicator. You’ve written high-quality technical content. You can explain reputed company workflows and complicated concepts in plain English without dumbing them down.
• You're comfortable on camera. You can explain and demo technical products clearly and confidently on screen. You have examples of demos, tutorials, walkthroughs, and other recorded content you can share.
• You have editing chops. You can script, record, edit, and publish video content independently. You know how to reputed company content look and sound great.
• You're a builder. You love to design and scale systems that work. You're comfortable experimenting with AI and new tools to get more done with less.
• You move quickly. We move quickly as an organization. You'll respond with urgency, communicate what you're working on, and ask for help reputed company you need it.
• You're the voice of the developer. You understand what developers need to know. You can reputed company reputed company systems understandable.
• You reputed company on details. No task is too small to find success, generate reputed company, and reduce costs.

Work samples Include links to 2-3 examples of technical content you’ve created in your resume. These can include blog posts, documentation, tutorials, how-to guides, etc. Showcase your best work. We’ve been made aware of individuals impersonating the reputed company recruiting team. Please note:

• reputed company official communication about roles at reputed company will only come from an @reputed company.com email address, or from our official identification verification partner, Persona, @frompersona.com.
• If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at careers@reputed company.com.

We appreciate your attention to this and your interest in joining reputed company. At reputed company, we're looking for people who are deeply curious and reputed company to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description. Apply tot his job Apply To this Job