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[Remote] Commercial Lines Account Executive

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Gallagher is a company that helps clients face risk with confidence, providing a suite of consulting tools and advanced data analytics. They are seeking a Commercial Lines Account Executive to lead client support, manage accounts, and develop risk management strategies while mentoring junior team members.

Responsibilities

  • Leads meetings with clients, including meetings at client locations
  • Responsible for providing comprehensive client support and acts as main client contact for book of business
  • Effectively manages difficult client communications including loss of coverage, claim denials, unfavorable underwriting and other challenging renewal scenarios
  • Negotiates and sells lines of insurance to clients to round out accounts as appropriate
  • May design insurance and risk management plans for clients as assigned and directed by Agency management
  • Owns all audit, review and claims processes for assigned book of business
  • Analyzes data to draft client service plans, stewardship reports, and other meaningful reports tailored to the needs of the client and circumstances of the presentation
  • Manages and develops strong personal relationships with appropriate insurance carrier personnel
  • Skilled at forecasting industry trends to predict needed changes in client strategies
  • Reviews changes in carrier offerings and policies and relays information to the larger service team
  • Mentors or formally directs the work of more junior team members including Account Coordinators, Account Managers, and Senior Account Managers
  • Facilitates and collaborates with account team on the agency’s renewal strategy
  • Creates complex risk-management strategies for accounts and other team members to attract and retain large client accounts
  • Partners with industry and carrier experts to deliver strategy and solution options to clients and the broader agency
  • Conducts book reviews to determine which accounts need an in-person risk assessment or client meeting to support agency retention
  • Other duties as assigned
  • Some travel may be required

Skills

  • Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience
  • 1+ years supervisory experience
  • Appropriate licensing as required
  • Previous insurance knowledge and experience managing client relationships
  • Solid financial acumen

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program

Company Overview

  • Gallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.
  • Company H1B Sponsorship

  • Gallagher has a track record of offering H1B sponsorships, with 9 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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