[Remote] Customer Success Network Engineer
Note: The job is a remote job and is open to candidates in USA. Opplane Inc. is seeking a highly skilled and experienced Customer Success Network Engineer specializing in Networking. The role involves providing day-to-day support to clients on transport connectivity and routing technologies, including WAN technologies and cloud-based deployments.
Responsibilities
- Transport and Routing support when deploying products on Client Environment
- Support on WAN technologies such as SD-WAN and IPsec VPN and routing technologies such as BGP, OSPF, MPLS etc etc
- Provide support on Cloud based Deployments like VNF (Virtual Network Functions) and CNF (container Networking Functions)
- Handson on Packaging solutions supporting OSP(Open Stack Platform - Heat/Hot Templates) and other cloud based platforms
- Network infrastructure as code with Python, Ansible and Terraform
- Network Management, Product deployment on Client Environment with transport, CSE for clients
- The role demands excellent knowledge of TCP/IP, BGP, OSPF, VxLAN protocols, and L2/L3 VPNs
- Candidate requires good understanding of 4G LTE/5G Core, Mobile Private Networks, Candidates should be adept with network diagnostic, monitoring, and analysis tools
- They must demonstrate the ability to work collaboratively within a team and manage multiple projects concurrently
- Strong problem-solving skills are essential to address and resolve current deployment, package and security issues and mitigate future risks effectively
- Additionally, the candidate should be capable of managing and coordinating project workflows, resolving any vulnerabilities or security issues that arise, and handling troubleshooting calls efficiently
Skills
- Bachelors in Computer Science, Information Technology or equivalent industry experience
- Classic Network Engineering experience
- Understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols
- Cloud networking experience on various cloud platforms
- Understanding of fundamental concepts in OSP (Open Stack Orchestration Platform) as well as relevant experience
- Infrastructure as code experience
- Experience with Git and GitHub
- Experience with Linux shell and Python
- Experience with Ansible
- Able to work well under pressure, multi-task, prioritize, and manage time effectively
- Exceptional ability and solid desire to learn new skills
- Good to have Understanding of MPN (mobile Private Networks)
- Understanding of fundamental concepts in Kubernetes (K8S), WebScale etc. is a huge plus
- Holding Linux certification
- Holding CCNA or CCNP certification
- Hands-on experience with Software Defined Networking and distributed systems
- Familiarity with overlays and tunneling technologies
- Proven track record of success in a collaborative team environment, particularly in startup settings
- Prior working experience on one or more Cloud Service Providers (AWS, Azure, GCP, OCI, Alibaba cloud, etc.) is a plus
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