Senior Oracle CC&B Developer – Remote Customer Care & Billing System Migration Specialist

About arenaflex

arenaflex is a leading innovator in the utilities and energy sector, delivering cutting‑edge technology solutions that empower millions of customers to manage their energy consumption, billing, and service interactions with confidence. Our mission is to transform the traditional utility experience into a seamless, digital-first journey, leveraging advanced data platforms, cloud services, and intelligent automation. As a remote‑first organization, arenaflex embraces flexibility, diversity, and continuous learning, fostering an environment where technical talent can thrive while making a tangible impact on the industry.

Why This Role Matters

At arenaflex, the Customer Care & Billing (CC&B) platform is the heart of our end‑to‑end “Meter‑to‑Cash” ecosystem. It powers critical business processes such as account creation, bill generation, payment processing, and customer service interactions. The Senior Oracle CC&B Developer you will become is a pivotal player in ensuring that our CC&B codebase remains robust, scalable, and future‑ready. You will lead migration initiatives that move development artifacts across environments, modernize legacy logic, and guarantee that the platform continues to deliver a flawless experience for both internal stakeholders and external customers.

Key Responsibilities

• Code Migration & Deployment: Plan, execute, and validate the migration of custom CC&B code (including extensions, scripts, and data transformations) from development to test, staging, and production environments.
• Application Analysis & Design: Conduct thorough analysis of existing CC&B customizations, identify improvement opportunities, and design enhancements that align with business requirements and best‑practice standards.
• Development & Debugging: Write, modify, and debug PL/SQL, SQL, and XML scripts within the CC&B framework; develop supporting HTML/JavaScript interfaces where needed.
• Data Integrity & Quality Assurance: Perform rigorous unit testing, regression testing, and data validation to ensure migrated code does not introduce errors or performance regressions.
• Collaboration & Communication: Partner closely with functional analysts, business stakeholders, and the operations team to translate business needs into technical solutions; provide clear status updates and documentation.
• Documentation & Knowledge Transfer: Create and maintain comprehensive technical documentation, migration runbooks, and knowledge‑base articles to support future maintenance and onboarding.
• Continuous Improvement: Recommend and implement process enhancements, automation scripts, and tooling improvements that increase deployment efficiency and reduce manual effort.
• Compliance & Security: Ensure all code changes adhere to arenaflex’s security policies, data privacy regulations, and industry compliance standards.

Essential Qualifications

• Minimum 3 years of hands‑on experience with Oracle Customer Care & Billing (CC&B) application, including configuration, customization, and migration activities.
• Proficient in SQL, PL/SQL, XML, and Microsoft Office Suite (Excel, Word, Access). Experience with HTML and JavaScript is a strong plus.
• Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent professional experience.
• Demonstrated ability to analyze complex business processes and translate them into technical specifications.
• Strong written and verbal communication skills, with the ability to convey technical concepts to non‑technical audiences.
• Self‑motivated and capable of working independently while thriving in a collaborative, remote team environment.

Preferred Qualifications & Additional Skills

• Prior experience with arenaflex (formerly PG&E) or similar utility‑focused enterprises, providing insight into industry‑specific billing workflows.
• Familiarity with Oracle Utilities Cloud, RESTful services, and integration platforms such as Oracle Integration Cloud (OIC) or MuleSoft.
• Exposure to Agile/Scrum methodologies and tools like JIRA, Confluence, or Azure DevOps.
• Knowledge of performance tuning for large relational databases and experience with Oracle RAC or Exadata environments.
• Certification in Oracle Utilities or related technologies.

Core Skills & Competencies

• Analytical Thinking: Ability to dissect intricate billing logic, identify root causes, and propose elegant technical solutions.
• Problem‑Solving: Proactive approach to troubleshooting, debugging, and resolving issues that arise during migration cycles.
• Attention to Detail: Meticulous coding standards, documentation, and testing practices to ensure high‑quality deliverables.
• Team Collaboration: Strong interpersonal skills that foster trust and effective communication across cross‑functional teams.
• Adaptability: Comfort with evolving priorities, shifting timelines, and emerging technologies in a fast‑paced remote setting.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its talent. As a Senior Oracle CC&B Developer, you will have access to:

• Mentorship from senior architects and industry veterans who have led large‑scale utility transformations.
• Funding for certifications (e.g., Oracle Certified Professional, AWS/Azure Cloud certifications) and continuous education courses.
• Opportunities to lead larger migration programs, expand into integration design, or transition into solution‑architect roles.
• Participation in internal hackathons, innovation labs, and community forums that encourage creative problem‑solving.
• Cross‑training with other technology stacks (e.g., data analytics, AI‑driven forecasting) to broaden your skill set.

Work Environment & Culture at arenaflex

Our remote‑first culture is built on trust, flexibility, and a shared commitment to excellence. Key aspects of life at arenaflex include:

• Flexible Hours: While the role follows a standard day shift, you can structure your workday to accommodate personal commitments, as long as collaboration windows are respected.
• Inclusive Community: A diverse workforce where every voice is heard, and inclusion initiatives ensure equitable growth opportunities.
• Health & Wellness: Comprehensive medical, dental, and vision plans, mental‑health resources, and wellness stipends.
• Generous Time Off: Paid vacation, holidays, and personal days to recharge and maintain work‑life balance.
• Technology Stipend: Home office equipment allowance, high‑speed internet reimbursement, and access to the latest collaboration tools.
• Recognition Programs: Regular performance awards, peer‑to‑peer recognition, and career milestone celebrations.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly rate ranging from $50.00 to $60.00 based on experience and expertise. In addition to the base compensation, you will receive:

• Performance‑based bonuses tied to successful migration milestones.
• Retirement savings plan with company matching contributions.
• Professional development budget for conferences, workshops, and certifications.
• Access to a global network of experts and a vibrant internal community platform.
• Employee assistance programs that provide confidential counseling and support services.

How to Apply

If you are passionate about utility billing systems, thrive in a remote environment, and are ready to drive transformative migration projects at arenaflex, we want to hear from you. Click the link below to submit your application, attach your updated resume, and share a brief cover letter highlighting your relevant CC&B experience.

Apply Now – Join arenaflex’s Digital Billing Revolution!

Closing Statement

arenaflex is committed to building a future where every customer interaction is effortless, transparent, and empowering. By joining our team as a Senior Oracle CC&B Developer, you will play a critical role in shaping that future, delivering high‑impact solutions, and advancing your own career in a supportive, forward‑thinking environment. Take the next step in your professional journey—apply today and become part of a company that values innovation, collaboration, and the success of its people.