[Remote] Associate Content Manager, Humanities & Social Sciences (HSS)

Note: The job is a remote job and is open to candidates in USA. Macmillan Learning is committed to driving innovation that transforms education. The Associate Content Manager is responsible for managing a variety of projects related to content development, ensuring that all deliverables meet the company's standards while collaborating with various stakeholders to keep development work on track.

Responsibilities

• Lead assigned projects and support Content Managers in project tasks for complex revisions and other initiatives
• Build and maintain detailed project schedules for core text and course-related deliverables (e.g. NGA items, LearningCurve, iClicker/lecture slides, test banks, interactives, videos/animations)
• Define milestones, dependencies, and critical paths in partnership with Content Developers, production's Content Project Managers, Course Product Managers, and Media Project Managers
• Create and maintain project trackers, dashboards, and documentation (e.g., media grids, art/permission logs, JIRA maintenance)
• Project manage technical remediation efforts
• Facilitate handoffs and collaboration between content creators (authors, vendors, contractors), Content Developers, Media Project Managers, and Content Project Managers for core text and course-related content
• Maintain existing content as needed, including responding to customer feedback and tickets, adjusting content for technology upgrades, and ensuring content meets required standards for accessibility and customer delivery
• Delegate to Content Developers or contractors as needed for content remediation
• Manage internal and external stakeholders and contributors, keeping everyone aligned and informed
• Flag risks and obstacles early and develop mitigation plans with Content Managers and leadership
• Assign tasks and deliverables to content creators to deliver on all aspects of the content development plan, as defined by the Content Developer and ML standards
• Recruit, hire, and manage vendors or freelancers to work as content creators, assessment authors, accuracy checkers, and animation/video producers
• Track and manage project budgets
• Identify and implement opportunities to improve efficiency, reduce rework, and streamline operations
• Implement new tools or systems

Skills

• Bachelor's Degree
• 1–2 years of experience in project management or a related role, preferably with exposure to print or digital educational products
• Demonstrated ability to manage schedules, milestones, and handoffs for concurrent tasks in a deadline-driven environment
• Strong organizational and time-management skills, with a high degree of attention to detail
• Strong critical-thinking and problem-solving abilities, with a proactive approach to identifying and escalating risks
• Foundational understanding of or exposure to vendor and contractor coordination, including negotiating with vendors and contractors, managing contracts, and ensuring delivery within approved budgets
• Ability to coordinate and support a diverse network of external resources, such as freelancers and contributors
• Eagerness to learn and adapt to new tools and technologies within a continuous improvement mindset
• Collaborative mindset with the ability to work effectively across functions and roles, including authors, content creators, freelancers, vendors, and all internal team members
• Clear and effective communication skills for sharing complex information to a variety of stakeholders verbally, in writing, and in presentation
• Ability to work within a structured workflow while maintaining accountability at all stages of a project
• Proficiency in Microsoft Office and Adobe Acrobat Pro
• Familiarity with project management interfaces such as JIRA/Confluence
• Interest in or experience using AI tools (ChatGPT, Claude, NotebookLM) to assist with project workflows or communication efficiency
• Familiarity with HTML and XML, Google Apps Script, and programming languages a plus
• Ability to adapt to changing systems
• Curiosity and enthusiasm for emerging technologies, automation, and AI-enabled workflows, with a willingness to explore and adopt new tools that improve team productivity
• Demonstrated ability to identify and implement process improvements that increase efficiency, reduce manual effort, or improve project visibility and communication
• Proven ability to balance structure and flexibility, adapting quickly to changing priorities while maintaining progress toward project goals

Benefits

• Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire.
• Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.
• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, discretionary days. and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance

Company Overview