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[Remote] Systems Analyst 3

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Zencon Group Inc. is seeking a Senior PeopleSoft HCM Functional-Technical Lead to support the CAPPS HR/Payroll statewide ERP platform. The role involves functional configuration, production support, and project delivery while coordinating across multiple Texas state agencies.

Responsibilities

  • Serve as the functional and technical SME for CAPPS HR/Payroll (PeopleSoft HCM 9.2)
  • Support Workforce Administration, Payroll, Position Management, Time & Labor, Commitment Accounting, Security, and Recruiting modules
  • Perform functional design, configuration, testing, implementation, and production support activities
  • Create and review Functional Design Documents (FDDs)
  • Configure job codes, positions, departments, compensation structures, workflow (AWE), and PeopleSoft delivered features
  • Support and maintain PeopleSoft security, row-level security, and multi-tenant environments
  • Manage ACA compliance activities including 1095-C reporting, IRS filing requirements, and electronic submissions
  • Develop and support reporting solutions using PS Query, SAP Business Objects, BI Publisher, and SQL
  • Support integrations using Integration Broker, REST/SOAP services, and related technologies
  • Gather business requirements, perform UAT/regression testing, and coordinate system enhancements
  • Provide Tier 2 production support, troubleshoot incidents, and participate in Major Incident Management (P1/P2)
  • Participate in Disaster Recovery testing, system upgrades, audits, and SOC-1 compliance activities
  • Deliver training, executive presentations, and cross-training to agencies and internal staff
  • Ensure compliance with WCAG 2.1 accessibility standards and ITIL service management practices

Skills

  • 15+ years of knowledge and understanding of Texas state HR policies and applicable policies
  • 15+ years of knowledge of federal labor laws
  • 15+ years of technical expertise with PeopleSoft Application Designer, Integration Broker, SQL, SQR, BI Publisher, SAP Business Objects, and related technologies
  • 12+ years of experience performing PeopleSoft system configuration changes
  • 12+ years of experience with security best practices, NIST standards, and multi-tenancy environments
  • 10+ years of Texas public sector experience supporting 30+ state agencies
  • 10+ years of experience supporting CAPPS HR/Payroll in PeopleSoft HCM 9.2
  • 10+ years of experience with PUM, Change Assistant, Fluid UI, and Elasticsearch
  • 10+ years of experience in functional project management and ERP support
  • 10+ years of experience providing Tier 2 production support in large enterprise environments
  • 10+ years of experience supporting Major Incident Management (P1/P2) processes
  • 10+ years of experience participating in Disaster Recovery exercises
  • 10+ years of experience creating strategic roadmaps and leading cross-functional initiatives
  • 10+ years of experience preparing executive-level presentations and stakeholder communications
  • 10+ years of experience supporting audits, compliance reviews, and open records requests
  • 10+ years of experience managing vendors and interpreting contractual requirements
  • 10+ years of experience performing SQL activities to support CAPPS and SPRS systems
  • 8+ years of experience creating WCAG 2.1-compliant documentation and materials
  • 3+ years of knowledge and experience with ITIL, ITSM, and IT Asset Management principles
  • 10+ years of experience supporting CPA legacy Statewide Financial Systems production environments

Company Overview

  • ZENCON GROUP: Empowering Digital Transformation, Service Excellence & Workforce Innovation Zencon Group is a global IT consulting firm and certified Microsoft Partner delivering high-performance digital solutions that help organizations modernize operations, elevate customer and citizen experiences, and scale with confidence. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.zencongroup.com.
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