[Remote] Benefits Analyst

Note: The job is a remote job and is open to candidates in USA. SPS Commerce is a leading provider of cloud-based supply chain management solutions, fostering a collaborative and inclusive work environment. The Benefits Analyst role supports the U.S. and global employee benefits lifecycle, serving as a key contact for enrollments, resource navigation, claims, and wellbeing programs while ensuring compliance and alignment with organizational goals.

Responsibilities

• Serve as primary contact for U.S. and global benefits/wellbeing inquiries
• Administer enrollments, life events, beneficiaries, COBRA, terminations, and claims
• Resolve complex eligibility, enrollment, payroll, carrier, and claims issues
• Coordinate with brokers, carriers, and vendors for seamless administration
• Support country-specific benefit programs and international vendor relationships
• Partner on HRIS configuration, integrations, carrier feeds, testing, and audits
• Maintain benefits administration procedures, workflows, and standard documentation
• Adopt AI and automation tools to improve operational efficiency
• Ensure compliance with HIPAA, ERISA, COBRA, ACA, and global regulations
• Coordinate data gathering for regulatory filings, audits, and non-discrimination testing
• Monitor emerging regulatory requirements impacting employee benefit programs
• Develop benefit and wellbeing policies, practices, and procedures
• Protect data privacy and security of confidential health information
• Analyze enrollment trends, utilization metrics, and reports to guide strategy
• Perform pay-period and monthly benefit reconciliations and billing audits
• Maintain accurate benefit records and databases for compliance and renewals
• Prepare metrics, reports, and data analyses using Microsoft Excel
• Develop communications, presentations, campaigns, and onboarding/annual enrollment materials
• Plan benefit meetings, webinars, and events with vendors and stakeholders
• Gather employee feedback and metrics to evaluate program effectiveness
• Monitor vendor performance, service delivery, and escalated issues
• Partner with Payroll, HRIS, Finance, Legal, Procurement, and Business Partners
• Support M&A activities including benefits comparisons, transitions, and onboarding
• Execute additional HR programs, projects, and operational initiatives as assigned

Skills

• Education: Bachelor's degree
• Experience: 2+ years in benefits administration OR 3+ years as an HR Generalist heavily focused on benefits
• Knowledge: HR concepts, practices, procedures, and benefits regulations
• Software: Proficiency in Microsoft Suite (Word, Excel, PowerPoint)
• Systems: Hands-on experience managing benefits modules within an HRIS
• Skills: Strong organization, analytics, and oral/written communication
• Execution: Proven ability to prioritize tasks and meet strict deadlines
• Plans: Experience with Self-Insured Plans
• Scope: Experience with global benefits or international HR management
• Systems: Specific Workday and ADP experience
• Certifications: CEBS and/or PHR certification

Benefits

• SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

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