[Remote] Channel Account Manager

Note: The job is a remote job and is open to candidates in USA. Channel Partners Solutions, LLC. is a company specializing in retail, marketing, and consumer activation solutions. They are seeking a Channel Account Manager to oversee client account channels, manage promotional activities, and support product training and launch initiatives.

Responsibilities

• Act as a subject matter expert in the designated channel and serve as a client liaison with ownership of targeted prospect accounts to support field efforts and to stay relevant with client sales and training tactics within each supported channel
• Serve as the primary contact for client sales and marketing teams by building relationships of trust, providing program coordination, and implementing action plans supporting the product training and retail sell-through on behalf of the Client
• Ensure collaboration between the Client and Channel and all supported field teams to ensure that content, training, tools, promotions, and merchandising are the most effective for use by a field team
• Oversee client channel team relationships regarding national channel initiatives
• Drive all promotional and merchandising initiatives by Channel on behalf of the client with field teams
• Work to ensure a high level of validation of team insight reporting including but not limited to explaining qualitative and quantifiable trends
• Maintain high standards for team tools including but not limited to field directives, carrier profiles, carrier scorecards, new hire training process/course work, ongoing sales training refresh courses, and tools for product and sales proficiency
• Grow strategic, analytical, and tactical development of the client in designated regional areas/territories
• Address and resolve day-to-day requests from the client
• Own and develop the overall product strategy with the Client in retail channels; including how to position the product for maximum sell-in/through, positioning the product's features and benefits to end-use consumers, and developing customer use case scenarios of the client’s product for retail sales associates’ understanding
• Develop and maintain product road maps and promotional calendars for Motorola and carriers
• Create and drive project management tools for program initiatives including but not limited to client trackers and risk assessment planning
• Design and implement incentive programs to drive program and field KPIs

Skills

• Bachelor's degree in sales, marketing, or business administration
• 1+ years of previous experience working with carrier locations
• 3+ years of training experience on selling technical devices or products
• 3+ years of previous wireless service and device sales experience
• Knowledge of wireless technologies, data devices, and data solutions
• Strong presentation skills
• Ability to build relationships, foster teamwork, and interface with high-level management
• Ability to organize, coordinate, and direct projects
• Strong facilitation and training skills
• Strong interpersonal, written, and verbal communication skills
• Proven history of sales success including methodologies and value propositions
• Proficient in all related applications including but not limited to MS Office and CRMs
• Must be able to travel up to 10%
• Ability to drive on behalf of the company in compliance with company guidelines with reliable transportation, a valid driver's license, and proof of auto insurance

Benefits

• Competitive pay with bonus potential
• Health and wellness benefits plans
• Flexible vacation and holiday policies
• Paid parental leave
• 401(k) with employer matching
• Technology and Auto allowance
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

Company Overview