[Remote] Strategic Client Partner – Billing Operations

Note: The job is a remote job and is open to candidates in USA. Insurity is a leading provider of cloud-native insurance software, empowering organizations in the Property & Casualty market. They are seeking a Strategic Client Partner in Billing Operations to lead billing processes, enhance operational efficiency, and collaborate with senior stakeholders to drive demand for their products.

Responsibilities

• Create credible demand in priority accounts – establishing trusted technical and business credibility with senior customer stakeholders, reframing problems, validating high-value use cases, and generating demand for the product
• Partner to construct deal strategy for priority opportunities – shaping customer-specific value narratives, collaborating to break into priority accounts, and advancing complex or stalled deals
• Collaborate to ensure no lead or deal leakage – maintaining accountability from first engagement through booking, driving disciplined follow-through, and preventing drop-off
• Identify and challenge where billing creates friction and cost – where cash application is delayed, reconciliation breaks across systems, installment billing adds complexity, and limited visibility into receivables is accepted as 'just how it works.'
• Illustrate what scalable billing looks like in practice – where billing, payments processing, and reconciliation are aligned, exceptions are minimized, cash flow is predictable, and new programs don’t require rebuilding billing each time

Skills

• You've owned billing operations end-to-end
• You've operated within real billing complexity
• You go straight to where billing breaks
• You have a clear point of view on how billing should run

Benefits

• Work Where You Thrive
• Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.
• Take Time When You Need It
• Open PTO Policy, empowering you to recharge when it matters most.
• Benefits That Start on Day One
• Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day
• Award-Winning Onboarding
• From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.
• Grow Your Career from Within
• We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.
• Mentorship That Matters
• Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.
• Insurity Podcasts
• Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole.
• Keep Learning, Always
• Fuel your growth with full access to LinkedIn Learning and Kaplan
• Invest in Your Future—And Your Family’s
• Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.
• Earn When You Refer
• Our Employee Referral Bonus program rewards you for bringing great people on board.

Company Overview