[Remote] Albuquerque, NM or El Paso, TX based Clinical Specialist - Remote, USA

Note: The job is a remote job and is open to candidates in USA. Calyxo, Inc. is a medical device company focused on improving kidney stone treatment. They are seeking a Clinical Specialist who will provide clinical product assistance, train surgical teams, and manage inventory needs while ensuring positive clinical outcomes.

Responsibilities

• Provide clinical case coverage as assigned
• Train the surgical team to assist in good patient outcomes and verbally support cases during training period
• Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
• Develop technical acumen to a level to serve as an educational resource
• Demonstrate appropriate interactions with all hospital service providers
• Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
• Troubleshoot equipment according to standard procedure
• Provide intra-operative clinical product support
• Ensure that 100% of received inventory and returned inventory matches shipping documents
• Reconcile inventory/usage as well as missing inventory
• Assist in the delivery of procedural training to physicians and medical staff
• Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
• In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes
• In Partnership with TSM, support education of APPs, Office and Hospital Staff
• In partnership with TSM, help facilitate and support Residency Education
• Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
• In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing
• Other duties as assigned

Skills

• Clinical experience such as: Scrub Tech, X-Ray Tech, RN or BSN, Laser Tech
• Experience in surgical technique and sterile procedures in the operating room
• Experience utilizing fluoroscopy is a plus
• Customer relationship and procedural skill development are highly desired
• Able to travel by car up to 90%
• Must have valid US driver's license
• Compliance with relevant county, state, and federal rules regarding vaccinations
• Industry experience (1-3 years)
• Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies
• Comfortable with the pace required to be successful in a start-up
• Ability to provide intraoperative procedural guidance
• Willingness to travel outside of the designated territory
• Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider)
• Clinical experience: Intraoperative Coaching Experience
• OR experience: Fluent in Staff and Support Training
• Track record of success. Urology experience preferred
• Understands the medical device industry
• Understands sales processes and training
• Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc)

Benefits

• Stock options: ownership and a stake in growing a mission-driven company
• Employee benefits package that includes 401(k), healthcare insurance and paid vacation

Company Overview