[Remote] HR Business Partner (Customer Site Operations)

Note: The job is a remote job and is open to candidates in USA. Symbotic is an automation technology leader reimagining the supply chain with its AI-powered robotic and software platform. As the HR Business Partner, you will serve as a strategic advisor to leaders in Customer Site Operations, aligning HR initiatives with business objectives while managing employee relations and contributing to organizational design.

Responsibilities

• Partners with leaders and managers to understand team objectives and help them deploy actionable plans to drive results
• Supports organizational design initiatives to enable organizational performance, optimize structure, roles, and responsibilities for maximum efficiency and effectiveness
• Partner with business leaders to translate data insights into effective HR strategies and initiatives to influence the decision-making process
• Provides ongoing performance management guidance (i.e., coach, counsel, develop, discipline) to managers at different organizational levels
• Manages and resolves complex employee relations issues. Conducts effective, objective, thorough investigations
• Works closely with managers and employees to navigate conflict, improve work relationships, build morale, and increase productivity and retention
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
• Collaborate with HR partners to ensure high employee data quality, analyze metrics, recognize trends, and implement necessary interventions (e.g., programs and policies)
• Partner with the HR teams to support recruiting, onboarding, engagement, learning, performance, talent, and rewards processes and programs
• Leads and participates in projects and completes other responsibilities as assigned

Skills

• Bachelor's degree in Business, Human Resources Management, or a related field
• Minimum 8 years' experience in an HRBP role supporting multiple client groups; transferable experience may be considered
• High business consulting skills and HR acumen, including advanced problem-solving, critical thinking, and the initiative and ability to influence and partner across organizational levels to drive impact
• Strong knowledge of federal and state employment laws; global experience a plus
• Extensive performance management and employee relations experience
• Demonstrated change management and organizational capabilities
• Excellent communication (written and verbal), interpersonal, and presentation skills
• Experience with Workday and MS Suite with an emphasis on intermediate to advanced Excel, PowerPoint, and Teams skills
• This role is remote, with frequent travel to business sites. To support travel demands, candidates with a centrally located home base (e.g., Chicago or Dallas) are preferred
• Up to 70% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations
• The employee is responsible for the use of a company credit card and managing expenses on a bi-weekly basis

Benefits

• Medical
• Dental
• Vision
• Disability
• 401K
• PTO
• Other benefits

Company Overview