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[Remote] Family Services Consultant

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is seeking qualified candidates to help families across the United States access important supplemental benefit programs—all from the comfort of home. This entry-level role allows you to connect with individuals interested in benefit programs, schedule virtual consultations, and guide them through available options.

Responsibilities

  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide clients through available benefit options and assist with enrollment
  • Maintain accurate client records and follow-up communications
  • Deliver excellent client service and build lasting relationships
  • Participate in mentorship sessions, training programs, and team development meetings

Skills

  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
  • Experience in customer service, sales, or consulting is helpful but not required
  • Strong communicators with a client-focused mindset
  • Organized and self-motivated professionals
  • Individuals comfortable using Zoom and other digital tools
  • Growth-minded individuals who value coaching and professional development

Benefits

  • 100% remote role — work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided — no cold calling or prospecting
  • Weekly pay via direct deposit
  • Training and ongoing professional development support
  • Monthly and quarterly performance bonuses
  • Advancement opportunities for high-performing team members
  • Supportive, collaborative team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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