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[Remote] Data Science Intern (Customer Success)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Cresta is a company focused on enhancing customer experiences through its AI platform. They are seeking a motivated Data Science Intern to gain hands-on experience with real-world data, building models, and supporting data-driven decision-making while collaborating with various stakeholders.

Responsibilities

  • Collect, clean, and preprocess structured and unstructured data
  • Perform exploratory data analysis to identify trends and insights
  • Build and evaluate machine learning models under guidance
  • Develop data visualizations and dashboards to communicate findings
  • Assist in deploying models and monitoring their performance
  • Work with large datasets using tools like Python, SQL, and cloud platforms
  • Document processes, experiments, and results clearly
  • Participate in team demos, feedback sessions, and learning opportunities

Skills

  • Enrolled in a Bachelor's or Master's degree program in Computer Science, Engineering, or a related field
  • Experience writing code in Python (or another general-purpose language)
  • Strong interest in artificial intelligence, machine learning, or software engineering
  • Basic understanding of statistics and machine learning concepts
  • Familiarity with libraries such as Pandas, NumPy, Scikit-learn, or TensorFlow/PyTorch
  • Experience with SQL and working with databases
  • Strong analytical and problem-solving skills
  • Excellent communication skills and willingness to collaborate with teammates and customers
  • Experience with data visualization tools (e.g., Tableau, Power BI, Matplotlib, Seaborn)
  • Familiarity with cloud platforms (AWS, GCP, or Azure)
  • Knowledge of version control (Git)
  • Exposure to big data tools (Spark, Hadoop) is a plus

Company Overview

  • Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 201-500 employees. Its website is https://www.cresta.com.
  • Company H1B Sponsorship

  • Cresta has a track record of offering H1B sponsorships, with 2 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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