[Remote] Senior Product Manager - Platform

Note: The job is a remote job and is open to candidates in USA. Kin Insurance is a remote-first company focused on simplifying and enhancing the homeowner insurance experience. They are seeking a Senior Product Manager to lead the evolution of their core platform, which supports policy administration, billing, and payment systems, while also shaping the platform's multi-year strategy and API standards.

Responsibilities

• Define and drive the long-term platform strategy for policy administration, billing, and payment systems, translating business goals into a clear, sequenced roadmap
• Serve as the platform's primary product voice with engineering, architecture, and senior leadership; align stakeholders on priorities and trade-offs with clarity and confidence
• Lead discovery on complex, ambiguous platform problems — defining the right problem before the solution, grounding every decision in data, user research, and business impact
• Own the platform's API strategy, ensuring internal and external consumers have reliable, well-documented, and versioned interfaces that let the business move fast without breaking things
• Drive solutions from early prototype to full production rollout in close partnership with data, design, and engineering
• Write crisp, comprehensive product specs and user stories that give engineering teams the context and clarity they need to build with confidence
• Define, own, and evangelize platform success metrics; use data to drive continuous improvement and communicate impact across the business
• Mentor and elevate other product managers on the team, modeling rigor, intellectual curiosity, and collaborative leadership
• Manage key vendor relationships — particularly across payment processors and third-party policy administration systems — ensuring contracts and integrations serve long-term platform goals

Skills

• 10+ years of professional experience, with at least 7 years in software product management
• Proven ownership of platform or infrastructure products at a Fintech, Insurtech, or similarly regulated financial services company
• Experience leading platform modernization or re-platforming initiatives, including sequencing migrations without disrupting dependent teams
• Technical fluency sufficient to hold your own in architecture conversations and understand the downstream implications of platform decisions for reliability, scalability, and security
• Vendor management experience with payment processors, policy administration vendors, or third-party data providers
• Written and verbal communication skills calibrated for both technical and executive audiences — you write clearly, present confidently, and tailor your message to the room
• Deep familiarity with insurance policy administration systems, billing platforms, or payment infrastructure (e.g., Guidewire, Duck Creek, Stripe, Braintree, or equivalents)
• Experience with homeowners, property & casualty, or specialty insurance products
• Exposure to regulatory and compliance frameworks in financial services

Benefits

• Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
• 401(k) with company match up to 4% of eligible earnings
• Multiple medical plan options, plus dental and vision coverage
• Company-funded HSA contributions (based on medical plan selection)
• Company-paid life insurance and short-term disability
• A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
• Access to mental health support and confidential counseling resources
• Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
• Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
• Career mobility and internal growth opportunities across the organization
• Professional development budgets for certifications, conferences, and learning available, subject to management approval

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