Sr NOP Post Operations Analytics Consultant – Remote Hybrid Data Analytics & Operational Insights Specialist (Dallas, TX)

About arenaflex

At arenaflex, we believe in the power of connection, innovation, and human potential. Our organization is built on the foundation of bringing people together through technology, data, and operational excellence. We are a forward-thinking company that values creativity, collaboration, and continuous learning, empowering our team members to thrive in a supportive, inclusive environment where every voice is heard and every contribution matters.

Our Network Operations Planning (NOP) division is at the heart of our mission: connecting people to what matters most in their lives through reliable, efficient, and cost-effective operations. We are seeking a highly analytical, strategic, and innovative Sr NOP Post Operations Analytics Consultant to join our dynamic team. This role is a unique opportunity to step into an emerging space within our organization, shape the future of operational decision-making, and make a meaningful impact on how we serve our customers and partners.

Position Summary

The Sr NOP Post Operations Analytics Consultant will serve as a trusted advisor and subject matter expert, providing advanced analytical and business consulting support to internal stakeholders. This role focuses on Post-Operations Analytics within our Network Operations Control (NOC), gathering insights, telling a cohesive story around operational disruptions, and delivering analysis that drives informed decision-making at the highest levels of the organization.

As a senior member of our NOP team, you will collaborate closely with leaders, cross-functional partners, and junior analysts to refine decision-making processes, lead complex analytical investigations, and mentor emerging talent. This position is based out of our Corporate Campus in Dallas, TX, and follows a hybrid work model, requiring on-site presence at least three days per week.

Key Responsibilities

Analytical Leadership & Strategy

• Provide advanced-level analytical and business consulting support to internal customers and stakeholders across multiple departments.
• Lead complex investigations and initiatives of significant scope and impact, developing observations and creating sophisticated data models to inform decision-making.
• Coordinate efforts between various leaders and departments, providing guidance and support throughout project execution.
• Facilitate Post Operations Analytics meetings, ensuring all materials are crafted to tell a compelling story that explains the analysis and supports recommendations.
• Collaborate with the Post Operations Analytics Leader to align on analytical requests, expectations, and priorities, ensuring investigations are aligned with holistic team and project goals.

Operational Analysis & Insights

• Offer analytical expertise to customers and partners intra- and inter-departmentally, quickly understanding relevant contexts and providing pathways to resolution.
• Perform descriptive and diagnostic analyses of operational events on an ad hoc basis while simultaneously managing long-term projects.
• Act as a business strategy and project guide for investigations occurring retroactively, responsible for framing analysis, recommendations, and delivery.
• Collaborate with Daily Ops Analyst partners to gather qualitative narratives, providing additional context for decision-making and quantitative analysis.
• Identify opportunities for improvement and innovation by analyzing market trends, competitive landscapes, and industry best practices.

Cross-Functional Collaboration & Communication

• Work with Post Operations Analytics key discussions with leaders and project stakeholders.
• Ensure timely development of Post Operations Analytics reports and plans, driving conversations at Post Operations Analytics meetings.
• Collaborate with various operations teams and stakeholders to develop holistic project timelines, ensuring execution of next steps and action items arising from Post Operations Analytics meetings.
• Partner with Post Operations colleagues to track and report metrics of success.
• Build strong relationships with Network Operations Control, neighboring Operations teams, and support departments to ensure consistent sharing of insights and lessons learned.
• Act as a thought leader and serve as a trusted advisor to the Director of Post Operations Analytics.

Mentorship & Team Development

• Collaborate with Post Operations Analytics Partner Consultants to provide operational expertise, technical guidance, and ensure analyses are focused on broader team goals.
• Mentor and coach junior team members in their professional development, fostering a culture of continuous learning and growth.
• Contribute to the classification and reporting of Post Operations team success stories, collaborating with the Analytics Manager and Communications teams to ensure broad distribution across the enterprise.

Essential Qualifications

Knowledge, Skills, and Abilities

• Strong knowledge of financial and strategic analysis with demonstrated analytical and quantitative skills.
• Understanding of business and management principles involved in strategic planning, resource allocation, product planning, prioritization, and coordination of personnel and resources.
• Knowledge of flight operations terminology, metrics, and concepts.
• Familiarity with analytical technology systems and related theory, practices, and concepts.
• Proficient in data analysis and data visualization using tools such as Think-Cell, Excel, Tableau, and similar platforms.
• Skilled in orchestrating complex data and presenting findings in well-crafted PowerPoint presentations to stakeholders.
• Strong proficiency in SQL, Excel, Alteryx (or other data manipulation tools), and Tableau (or other data visualization software).
• Ability to quickly identify paths forward when tackling complex analytical problems, including data cleansing and preparation.
• Demonstrated ability to think like an owner, showing a high level of commitment and providing direction in a team-oriented, cross-functional environment.
• Self-starter with the ability to work independently with limited and divergent information.
• Excellent communication skills with the ability to engage effectively with all levels of employees, up to and including executive leadership.
• Strong relationship-building skills, with the ability to lead through influence at all organizational levels.
• Capacity to meet deadlines, prioritize tasks, and work collaboratively within a team setting.
• Proven ability to mentor and tutor others on subject matter expertise.
• High respect for confidential and sensitive information.

Education

• Required: High School Diploma or GED equivalent.

Experience

• Demonated experience directly or indirectly leading teams or projects.
• Expert-level knowledge and experience in:
  • Driving complex cross-functional initiatives and aligning stakeholders at all levels.
  • Breaking down and resolving ambiguous problems through quantitative and qualitative analysis.
  • Creating clear, well-written PowerPoint presentations that incorporate methodology, insights, and recommendations with minimal oversight.
  • Providing strategic guidance and thought leadership to senior executives.
  • Coaching junior employees in their professional development.
  • Running and/or managing complex analyses using SQL, Alteryx, and/or Tableau.
  • Developing strategies, frameworks, and identifying critical decision points, presenting them to executive management.

Preferred Qualifications

• Advanced experience with SQL, Alteryx, Tableau, and PowerPoint.
• Previous experience in the airline, transportation, or operations-heavy industry.
• Familiarity with Network Operations Control (NOC) environments.

Physical & Other Requirements

• Ability to perform work duties from a limited space workstation/desk/office environment for extended periods.
• Ability to communicate and interact with others in English to fulfill job requirements.
• Proficiency in using a computer and other office productivity tools with adequate speed and accuracy.
• Must maintain a well-groomed appearance per company standards.
• Must be a U.S. citizen or have authorization to work in the U.S. as defined by the Immigration Reform and Control Act of 1986.
• Must be at least 18 years of age.
• Must be able to comply with company attendance policies.
• Must meet confidentiality expectations regarding proprietary and sensitive company information.
• Must be able to work at the company office at least three days per week.
• Must be able to work extended hours based on operational needs.

Compensation & Benefits

At arenaflex, we believe in rewarding talent and dedication. We offer competitive market compensation ranging from $124,550 to $138,400 annually, depending on qualifications and experience. For qualified leadership and individual contributor roles, additional opportunities are available at the discretion of the company.

Benefits You'll Love

• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and holiday schedule.
• Up to a 9.3% 401(k) company match, dollar-for-dollar, on eligible compensation per pay period.
• Potential for annual profit-sharing contributions toward retirement.
• Professional development programs and continuous learning opportunities.
• Flexible work arrangements and a hybrid work model.
• Wellness programs and employee assistance resources.
• A vibrant, inclusive corporate campus with collaborative workspaces.

Work Environment & Culture at arenaflex

At arenaflex, we embrace a flexible, collaborative, and innovative work environment. Our Corporate Campus in Dallas, TX, is designed to foster creativity, teamwork, and connection. We value the camaraderie, collaboration, and innovation that emerge when teams come together in person, which is why this hybrid role requires on-site presence at least three days per week.

We are an equal opportunity employer, committed to reflecting the diverse communities we serve. We welcome candidates with varied perspectives, backgrounds, and experiences, and we believe that diversity drives innovation and excellence.

Career Growth & Learning Opportunities

Joining arenaflex means becoming part of a team that invests in your professional growth. As a Senior Consultant, you will have access to:

• Mentorship from industry leaders and seasoned professionals.
• Opportunities to lead high-impact, cross-functional initiatives.
• Continuous training in cutting-edge analytical tools and methodologies.
• A clear pathway for advancement within the NOP and broader Operations organization.
• Participation in strategic decision-making at the executive level.

How to Apply

If you are a strategic thinker, analytical powerhouse, and collaborative leader ready to shape the future of operational analytics, we want to hear from you. Bring your expertise, passion, and vision to arenaflex, and help us continue connecting people to what matters most.

Apply today and take the next step in your career with arenaflex, where innovation meets impact, and your contributions truly make a difference.