[Remote] Renewals Account Manager
Note: The job is a remote job and is open to candidates in USA. Clarivate is a company focused on providing insights and analytics in the Life Sciences and Healthcare sectors. They are seeking a Renewal Account Manager to engage with customers, identify opportunities, and drive renewal sales through solution-oriented support.
Responsibilities
- Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
- Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
- Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
- Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
- Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
- Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes
Skills
- Bachelor's degree OR equivalent work experience
- 5+ years' related experience in sales or customer service
- 3+ years of experience working with Excel
- Salesforce experience, or proficiency with comparable CRM platforms
- Renewals Account Manager experience
- Consultative selling and strategic account management skills
- Prior background in academia/government customer-facing roles
Company Overview