[Remote] Program Manager

Note: The job is a remote job and is open to candidates in USA. North South Consulting Group, LLC is seeking a Program Manager to oversee the Work for Warriors Vermont program. The role involves operational leadership, stakeholder engagement, and ensuring program objectives and performance metrics are met to support employment outcomes for service members and veterans.

Responsibilities

• Provide full operational oversight of program execution, staffing, and service delivery
• Serve as the primary liaison and advisor to government leadership, including the State Family Program Director
• Manage program performance, ensuring compliance with all reporting, outreach, and placement requirements
• Develop and implement strategic plans to improve employment outcomes and program efficiency
• Oversee data collection, tracking systems, and performance analytics to inform decisions
• Build and maintain partnerships with employers, military units, and community organizations
• Ensure timely submission of all required reports (monthly, quarterly, annual, and after-action)
• Lead quality assurance and continuous improvement initiatives across all program functions

Skills

• Strong program and operations management experience
• Proven ability to lead teams and manage multi-site service delivery
• Experience working with government contracts or federally funded programs
• Advanced analytical skills with the ability to interpret data and identify trends
• Excellent written and verbal communication skills, including formal reporting
• Ability to manage multiple priorities and meet strict deadlines
• Proficiency in data tracking systems, reporting tools, and Microsoft Office Suite
• US citizen with the ability to pass a Federal background check
• Bachelor's degree in Business Administration, Management, Human Resources, or related field
• Minimum 5 years of relevant program management or employment services experience
• Experience supporting military, veteran, or workforce development programs
• Knowledge of employment placement strategies and labor market trends
• Familiarity with call center or multi-channel service operations
• Experience developing strategic partnerships with public and private sector stakeholders
• Background in process improvement methodologies (e.g., Lean, Six Sigma)
• Prior experience advising senior-level leadership

Company Overview