[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Hometap is a company dedicated to creating solutions that enhance homeownership experiences. They are seeking an Account Manager to serve as the primary contact for homeowners, guiding them through the home equity investment process while managing a full sales pipeline.

Responsibilities

• Engage with inbound leads to provide compliant information while connecting with empathy to understand each homeowner's circumstances
• Serve as a single point of contact throughout the investment process – providing status updates, responding to questions, requesting documentation – while maintaining a high volume of daily calls
• Coordinate with internal teams (processors, underwriters, etc.) to ensure efficient processes for homeowners
• Manage your pipeline using Salesforce and Hometap's proprietary Hub, keeping applications up to date and communicating next steps to homeowners and internal stakeholders
• Become an expert in Hometap's home equity investment (HEI) product and unique sales approach, actively participating in training and ongoing coaching
• Meet and exceed monthly and quarterly sales goals
• Stay current on the competitive landscape and collaborate with colleagues across originations, marketing, and legal to resolve questions and improve the homeowner experience

Skills

• 2+ years in a quota-carrying sales role with demonstrated closing experience
• Experience managing a full sales cycle end-to-end, from initial outreach through contract/agreement execution
• Track record of meeting or exceeding sales targets
• Excellent written and verbal communication skills with strong attention to detail
• Technical aptitude to master internal tools; Salesforce experience is a plus
• Ability to thrive in a fast-paced environment and adapt quickly to changing priorities
• Strong ethical judgment and commitment to regulatory compliance
• Willingness to become NMLS licensed (Hometap will sponsor); active NMLS licensing is a plus
• A collaborative, team-oriented approach

Benefits

• Meaningful equity package
• Generous PTO
• Healthcare coverage
• Meaningful equity
• Medical, dental, and vision coverage
• Work-from-home stipend
• Parental leave
• Plenty of paid time off to recharge

Company Overview