[Remote] Associate, Business Operations - Product Management

Note: The job is a remote job and is open to candidates in USA. Jerry.ai is building America’s first and only AI-powered super app to radically simplify car ownership. They are seeking an Associate in Business Operations focused on Product Management to join their Growth team, responsible for understanding user journeys, driving product initiatives, and collaborating with various teams to enhance the user experience.

Responsibilities

• Conduct structured product walkthroughs to map user journeys, identify friction points, and build a ground-level view of how our funnels perform
• Own user feedback monitoring — synthesizing signals from reviews, support, and research into actionable insight
• Drive bug triage and resolution in partnership with Engineering, ensuring quality issues are prioritized and closed efficiently
• Lead end-to-end delivery of product initiatives — starting with well-scoped launches like landing pages and compliance-driven features, and expanding from there based on your trajectory
• Partner with Design and Engineering to ship thoughtful, high-quality user experiences that balance speed, clarity, and trust
• Contribute to A/B testing, funnel analysis, and experiment design — developing the experimental mindset that defines great growth PMs
• Help translate ambiguous customer problems into clear hypotheses, requirements, and roadmap priorities
• Coordinate with our China-based engineering team, including maintaining daily overlap during China business hours to ensure tight execution

Skills

• 2–3 years of experience in management consulting (MBB or equivalent), product management, or product/business operations
• Willing to flex working hours to maintain 3–4 hours of daily overlap with China business hours for engineering coordination
• Exceptionally structured thinker: you break down complex problems clearly and communicate with precision
• Strong customer empathy: you think in user emotions and mental models, not just metrics
• Developing product and UX instincts: you can articulate why a flow works or doesn't and want to get better at it
• Data-driven: you're comfortable forming and pressure-testing hypotheses using quantitative analysis
• Hungry to build: you're excited to move from frameworks and recommendations to actually owning and shipping product
• You thrive in ambiguity and move fast without losing rigor
• Chinese (Mandarin) language skills are a plus, but not required

Benefits

• Offers Equity
• Health, dental, and vision coverage
• Paid time off
• Paid parental leave
• 401(K) plan with employer matching
• Wellness benefits

Company Overview

Company H1B Sponsorship