[Remote] Solutions Consultant

Note: The job is a remote job and is open to candidates in USA. Tyfone, Inc. is a global leader in the SaaS Digital Banking and Digital Payments sectors, redefining engagement with digital finance. They are seeking a Solutions Consultant to drive the technical evaluation stage of the digital banking sales process for community financial institutions, translating digital banking capabilities to meet client needs.

Responsibilities

• Gain a comprehensive understanding of tyfone’s products and how each product component solves customer pain points and their user’s pain points
• Maintain working knowledge of capabilities, roadmaps, and release schedules for products and/or solutions
• Perform live and recorded virtual and in person demonstrations of tyfone solutions including technical deep dive demos
• Partner with Sales & Marketing and Product Management teams to accurately incorporate product capabilities and updates into external-facing content that educates potential and current customers
• Aid in responding to RFPs
• Translate your technical acumen into client use cases, the client’s business needs into functional examples, and the client’s custom requirements into feasible outcomes
• Work in collaboration with the R&D team located in India on a need basis

Skills

• Bachelor's degree or equivalent experience in SaaS software technical areas
• Fundamental knowledge of SaaS delivery, and development using JavaScript, HTML/CSS, SQL, Python, etc
• Strong working knowledge of the Community FI space and its technical and business challenges and opportunities - previous experience in digital banking preferred
• Understand the principles of UX design and how our clients interact with flows within the UI
• Demonstrate ability to effectively use a wide variety of presentation tools as well as sales and marketing material
• Proven record of presenting solutions, both the strategic benefits for an audience of executives and practical use cases for the client resources who will implement and support our solution
• Demonstrate ability to bridge technical and business need gaps between our team as well as client and third-party stakeholders
• Effective communicator, in particular the ability to ask intelligent questions to gain understanding and solve client needs
• Must be an analytical thinker and detail-oriented person who can flush out complete requirements and solve client problems in a dynamic setting
• Demonstrate ability to use technical writing skills to distill complex information into terms, practical use cases, and value propositions that are relatable to our clients
• Effective verbal and written communication skills as well as the ability to leverage interpersonal communication skills to build rapport and develop relationships with our clients
• Excellent interpersonal, communication, organization, and follow-through skills
• Strong time management skills, rarely misses deadlines, and has ongoing, transparent communication with marketing and product management stakeholders
• Strong sense of ownership/bias for action to deliver results
• Demonstrated ability to work with minimum supervision; This is an individual contributor role and an essential collaborator role as well
• Analytical and creative problem-solving skills
• Previous experience of FinTech Industry highly preferred

Benefits

• Commission
• Travel up to 30% of the time – all domestic travel
• Flexible hours to meet with customers and prospects in all US time zones as well as interact with Global internal counterparts

Company Overview