[Remote] Senior Analyst - Benefits Operations

Note: The job is a remote job and is open to candidates in USA. Petco is a company dedicated to improving the lives of pets and their owners. The Senior Benefits Analyst will support Petco's health & welfare benefits, ensuring compliance and cost-effectiveness while analyzing data to inform program strategy.

Responsibilities

• Position will have primary responsibility for supporting Petco’s health & welfare plans with a focus on analyzing benefits utilization, costs, trends, and plan performance to identify risks, savings opportunities, and improvement areas
• Create proactive robust audit practices for eligibility, dependent verification, billing reconciliation and payment integrity review audits
• Support compliance projects with vendor(s) for annual compliance testing, filings, reports, audits, and legally required participant communications
• Develop and provide reporting and create executive dashboards of KPIs including plan enrollment, demographics, financial performance, utilization trends and cost drivers based on current and historical data
• Evaluate benefit plan designs and create leadership recommendations for Petco’s health & welfare benefit plans
• Create a process for measuring and tracking plan performance of benefit programs and manage budget reconciliation by processing, overseeing and/or directing all financial payments related to plan expenses and obligations
• Build strong relationships and collaborate with all levels of the organization to ensure support in change management
• Creates and executes large scale projects related to all aspects of benefits, including leading new carrier and new client implementations
• Play a key and influential role working with others, in groups, in cross-functional settings, and with diverse stakeholders internally and externally
• Partner with cross-functional teams to create and document efficient and streamlined processes and procedures in the established format
• Aligning benefit strategies with overall Total Rewards, HR, and business strategy and objectives
• Manage meetings where you describe, explain, and respond to questions concerning the financial performance and utilization of Petco’s benefit programs
• Stay current on changing Federal and State regulations and legislation that may affect employee benefits (e.g., ERISA, ACA, COBRA, HIPAA, FMLA)
• Participates in the process during selection of vendors related to all Health & Welfare, Retirement and Recognition programs
• Analyze the business and employee benefits market to keep abreast of changes and trends. Make appropriate recommendations for change
• Play a key role in strategic discussions. Drive discussions to resolution or consensus
• Build partnerships with key stakeholders
• Project credibility, professionalism, and assertiveness to drive projects
• Express confidence and gain respect as the technical subject matter expert among peers, subordinates, and superiors, both within and outside HR
• Maintain focus at the strategic level and leverage resources, vendors, brokers, and others appropriately to accomplish strategic and tactical goals. Provide leadership and direction, as well as oversight to vendors and other service providers
• Effectively apply skills, knowledge, experience, and core competencies across the organization at all levels
• Assist other Total Rewards functions in the completion of special projects or during peak periods
• Perform other duties as assigned or required
• Assists with the execution of system changes (e.g., testing updates, new configurations), identify reoccurring issues and partner with colleagues to implement customer service-oriented solutions

Skills

• 7-10 years of direct employee benefits department or human resources experience
• College degree required
• Demonstrated and advanced knowledge of Microsoft Excel and previous experience working with accounting and finance partners
• Has a demonstrated ability to analyze and evaluate complex sets of data and make strong business decisions based on evaluations
• Requires strong problem solving, effective time management, and decision-making skills and the ability to handle confidential information
• Must be proficient utilizing various Microsoft Office applications (e.g., Word, Excel and PowerPoint)
• Requires strong analytical and communication (verbal & written) skills
• Must be able to effectively operate in dynamic, fast paced environment with compressed timelines
• Must be results-oriented, with an ability to prioritize, plan accordingly, and handle multiple projects simultaneously
• Alteryx & Workday experience a plus

Benefits

• Health & welfare benefits, including medical, dental, vision, and supplemental benefits
• 401K
• Incentives
• PTO

Company Overview