[Remote] Management Analyst – Strategic Planning & Program Operations
Note: The job is a remote job and is open to candidates in USA. Aptive Resources is seeking a Management Analyst to support the Million Veteran Program within the Department of Veterans Affairs. The role involves providing strategic planning, operational coordination, and process improvement support to enhance organizational efficiency and effectiveness during a time of significant program activity and growth.
Responsibilities
- Coordinate and help drive strategic planning activities, including development of pre-meeting materials, stakeholder outreach, facilitation support, documentation of decisions, action tracking, and follow-up activities necessary to move planning outcomes into implementation
- Assist leadership in translating strategic planning outcomes into actionable workstreams, implementation plans, milestones, and deliverables
- Track action items, deadlines, dependencies, and priorities across multiple initiatives and stakeholders
- Facilitate communication and coordination among distributed teams, program leadership, and field-based stakeholders
- Assess existing business processes and operational workflows to identify opportunities for increased efficiency, consistency, and effectiveness
- Document processes, workflows, business rules, and operational procedures through process maps, SOPs, guidance documents, templates, and job aids
- Develop recommendations to streamline routine program office activities and improve operational performance
- Support continuity-of-operations efforts through documentation of institutional knowledge, workflows, decisions, and recurring operational activities
- Assist with management of recurring program office activities, including tracking personnel requests, staffing actions, budget-related submissions, communications, and other administrative workflows
- Develop and maintain tracking tools, SharePoint-based solutions, document repositories, and workflow management resources
- Collaborate with technical staff and SharePoint administrators to identify opportunities for automation and process improvement using Microsoft 365 tools such as SharePoint, Forms, Lists, Teams, and Power Automate
- Prepare executive summaries, status reports, briefing materials, meeting notes, and leadership updates
- Monitor implementation progress and ensure timely follow-up on assigned actions and decisions
Skills
- Bachelor's degree in business administration, public health, research administration, organizational development, management, or a related field
- Minimum of four (4) years of experience supporting complex programs, organizational initiatives, strategic planning efforts, or business operations
- Experience coordinating activities involving multiple stakeholders, competing priorities, and cross-functional workgroups
- Experience evaluating business processes and workflows and developing recommendations for operational improvement
- Experience creating SOPs, process documentation, workflow diagrams, guidance materials, templates, or knowledge management resources
- Strong organizational, analytical, facilitation, and problem-solving skills
- Strong written and verbal communication skills, including meeting coordination, stakeholder engagement, executive-level communications, and documentation of decisions and action items
- Proficiency with Microsoft 365 applications, including SharePoint, Teams, Excel, Word, and PowerPoint
- Ability to work independently while managing multiple priorities in a dynamic environment
- Ability to obtain and maintain a public trust clearance
- Legal authorization to work in the United States
- Experience supporting strategic planning initiatives, executive leadership teams, or organizational transformation efforts
- Experience using SharePoint, Microsoft Lists, Forms, or similar workflow tools to support business process improvement and operational efficiency
- Familiarity with Microsoft Power Platform tools, including Power Automate, Power Apps, Power BI, Forms, or related workflow automation tools
- Experience developing process maps, workflow analyses, business requirements, or operational improvement recommendations
- Experience supporting federal government, healthcare, research, or Veterans Affairs programs
- Lean Six Sigma, Prosci, PMP, or similar process improvement certification(s) would be helpful
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