[Remote] RVP, Strategic Accounts

Note: The job is a remote job and is open to candidates in USA. Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. They are seeking a full-time RVP, Strategic Accounts to drive enterprise growth by leading a team of Strategic Account Executives, focusing on new logo acquisition and building long-term relationships with large enterprises.

Responsibilities

• Own and deliver the strategic segment’s annual bookings plan, with primary emphasis on new logo acquisition, competitive displacement, and multi-product expansion into the world’s largest enterprise accounts
• Build and lead a team of Strategic Account Executives focused on winning new business, recruiting, coaching, and developing sellers who thrive on opening new relationships, closing complex deals, and growing Gainsight’s footprint
• Drive pipeline generation and maintain strong forward-looking coverage across the team, setting the pace for outbound prospecting, account-based engagement, and executive relationship development
• Personally engage as an executive sponsor on the largest and most complex opportunities, including C-level prospecting, deal strategy, competitive positioning, and negotiation on high-value transactions
• Build and execute account-level strategic plans for every named account, identifying whitespace, mapping decision-makers, positioning against competitors, and connecting the full Gainsight portfolio to customer priorities
• Orchestrate multi-product selling across Gainsight’s solution portfolio including customer success, community, education, AI agents, and conversational intelligence to land larger initial deals and drive platform-level adoption
• Collaborate cross-functionally with Customer Success, Solution Consulting, RevOps, Product, Marketing, and Professional Services to accelerate deal cycles, ensure strong post-sale handoffs, and deliver customer outcomes that fuel expansion and advocacy
• Manage the full commercial lifecycle for your segment, including renewals, ensuring the team protects revenue while staying focused on growth
• Deliver accurate, rigorous forecasts through structured deal reviews and pipeline inspection, providing clear visibility to senior leadership on segment performance, risks, and opportunities
• Attract, retain, and develop top sales talent, building a team culture where high performers are recognized, coached, and challenged to grow

Skills

• 10+ years of enterprise SaaS sales experience with at least 5 years of sales management experience leading teams of Enterprise Account Executives
• Consistent track record of meeting or exceeding bookings targets, with a strong emphasis on new logo acquisition and winning in competitive enterprise environments
• Proven ability to build and lead high-performing sales teams creating pipeline, opening new accounts, securing renewals and closing large deals
• Proven experience owning retention outcomes for high-value enterprise accounts
• Experience leading multi-product sales motions across a portfolio of solutions
• Demonstrated ability to personally engage in and close complex, high-value enterprise deals involving multiple stakeholders, long sales cycles, and executive-level relationships
• Brings disciplined operating practices around pipeline generation, forecasting, and performance management in a data-driven sales culture
• Experience adopting and leveraging AI to improve productivity gains and efficiency for deal development, internal communications and operational rigor
• Experience operating in a PE-backed B2B SaaS environment
• Familiarity with the Customer Success platform landscape and the competitive dynamics in post-sale enterprise software
• Comfort articulating the value of AI and intelligent automation to executive stakeholders

Benefits

• Commission based on performance
• Participation in Gainsight’s equity program
• Comprehensive benefits package including fully covered medical premiums (employee-only)
• Flexible PTO
• 401(k) plan
• Dental and vision coverage
• Remote work options
• $10,000 lifetime fertility stipend
• Access to coworking spaces around the globe
• Dedicated Recharge Holidays - one long weekend each quarter to relax and reset
• Mentoring
• Career development opportunities

Company Overview

Company H1B Sponsorship