Director - Property Management Products
MRI Software is seeking a Director, Product Management - Sales, Leasing, Assurance & Marketing (Property Management Products). Role Summary:
- You will lead a portfolio of SaaS products across Sales, Leasing, Assurance and Marketing. You will own strategy, roadmap, execution, and outcomes.
- You will manage a team of Product Managers. You will set the standard for how product works across the portfolio.
- You will lead and represent the North American arm of the team, and will be heavily involved with global peers and products.
- You will partner closely with Engineering, Design, Data, GTM, and Customer teams. You will also work directly with global executives, with regular interaction across North America leadership in particular.
- You will modernise products. This includes platform thinking, API-first design, and embedding AI across workflows.
- You are accountable for turning fragmented products into a connected platform experience that drives measurable customer and commercial outcomes.
What You Will Own: Product Strategy and Portfolio Leadership
- Define and drive a clear portfolio strategy aligned to global team direction and strategy
- Translate company goals into product strategy, roadmap, and measurable outcomes
- Lead portfolio rationalization, lifecycle management, and investment decisions
- Drive platform alignment across products. Reduce duplication. Increase reuse
AI-Enabled Product Transformation
- Identify and implement AI use cases that improve customer workflows and internal efficiency
- Embed AI into core product experiences. Not as bolt-on features - as workflows
- Leverage LLMs, automation, and data pipelines to modernize legacy capabilities
- Partner with engineering to adopt AI-assisted development practices
Execution and Delivery
- Ensure high-quality roadmap execution across multiple teams and regions
- Drive outcome-based planning. Focus on impact, not output
- Establish consistent product practices across teams
- Remove blockers. Drive accountability
Customer and Market Leadership
- Maintain deep understanding of customers, competitors, and market dynamics
- Lead discovery practices that generate actionable insight
- Ensure products solve real problems and deliver measurable value
Commercial Alignment
- Partner with Sales, Marketing, and Customer Success on GTM execution
- Support pricing, packaging, and positioning decisions
- Ensure product strategy aligns with revenue and growth targets
Stakeholder Leadership
- Operate effectively with senior executives across regions
- Communicate clearly. Drive alignment across conflicting priorities
- Represent the portfolio in executive forums
Team Leadership
- Build and lead a high-performing team of Product Managers
- Coach for strong product thinking and execution discipline
- Set clear expectations and accountability
What Good Looks Like
- Clear portfolio strategy understood across regions
- Roadmaps tied to measurable outcomes
- AI embedded in real customer workflows
- Faster delivery with higher quality
- Reduced product fragmentation
- Strong alignment with North America leadership
- Product Managers operating at a consistently high standard
Experience and Skills: Leadership
- 10+ years in Product Management, including leadership of Product Managers
- Experience owning multi-product SaaS portfolios
- Proven ability to operate at executive level
- Modern SaaS Product Management
- Strong experience with platform models, APIs, and integrations
- Deep understanding of SaaS metrics. Adoption, retention, expansion
- Experience with outcome-driven roadmaps and product operating models
AI and Data
- Practical experience applying AI in products. LLMs, automation, or data-driven features
- Understanding of how to operationalize AI. Not just ideation
- Familiarity with modern AI tooling and workflows
Execution
- Strong track record of delivering complex products at scale
- Comfortable working across distributed teams and time zones ranging from USA to Australia, India, South Africa, United Kingdom and potentially more.
- Data-driven decision making
Communication
- Clear, direct communicator
- Able to influence senior stakeholders
- Comfortable managing tension and trade-offs
Domain
- Real estate experience helpful but not required
- Experience in complex, multi-product enterprise environments preferred
Profile
- You think in systems, not features
- You have a bias to action and outcomes
- You understand technology well enough to be involved in product architecture discussions
- You are able to simplify complexity
- You are comfortable with ambiguity and scale
- You raise the bar for everyone around you
- You motivate, challenge and get the best from your team
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