[Remote] Senior Manager, Engineering, AI
Note: The job is a remote job and is open to candidates in USA. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. They are seeking a Senior Engineering Manager, AI to lead a cross-functional team in building AI-powered capabilities for both internal productivity tools and customer-facing products, ensuring predictable delivery and team development.
Responsibilities
- Manage performance, career growth, and development for cross-functional team
- Conduct regular 1:1s, performance reviews, and provide actionable feedback
- Build team culture that balances innovation with delivery accountability
- Recruit and onboard additional team members as team scales
- Develop technical capabilities across software engineering, data science, and machine learning disciplines
- Own sprint planning, execution, and predictable delivery of AI initiatives
- Establish clear visibility into team capacity, work in flight, and blockers
- Maintain alignment with Stord's standard R&D processes
- Balance internal tooling development with customer-facing AI features
- Coordinate dependencies with other engineering teams and product stakeholders
- Translate AI opportunities into concrete, deliverable product initiatives
- Make informed technical trade-offs between speed, quality, and innovation
- Collaborate with Principal Engineers on technical direction and architectural patterns
- Evaluate emerging AI/ML technologies and frameworks for team adoption
- Ensure AI solutions are production-quality, scalable, and maintainable
- Partner with Product Management to prioritize AI roadmap and define success metrics
- Work with Engineering leadership to align AI initiatives with organizational technical direction
- Coordinate with other Engineering Managers on integration points and shared infrastructure
- Communicate progress, blockers, and trade-offs transparently to stakeholders
- Evangelize and propagate the use of AI through the engineering organisation
Skills
- 3+ years engineering management experience leading teams of 5+ engineers
- Proven track record managing cross-functional teams with multiple disciplines (software engineering, data science, ML)
- Experience at multiple companies demonstrating adaptable leadership across different organizational contexts
- Strong delegation skills with history of developing team members and multiplying impact through people
- Established ability to deliver predictably while maintaining team morale and technical quality
- Hands-on experience building AI/ML products or systems (not purely theoretical)
- Understanding of modern AI/ML development lifecycle from experimentation to production
- Sufficient technical depth to evaluate trade-offs, guide architectural decisions, and earn team credibility
- Familiarity with MLOps, model deployment, and production ML systems
- Experience working in product-focused engineering organizations (not pure research)
- Strong process discipline: sprint planning, delivery tracking, stakeholder communication
- Ability to balance innovation with pragmatic delivery constraints
- Clear, transparent communication style with both technical and non-technical audiences
- Navigate ambiguity and set direction when requirements are evolving
- Build alignment across teams and functions without formal authority
- Experience in logistics, supply chain, or operations-heavy industries
- Background with Elixir or TypeScript (Stord's primary stack)
- Understanding of AI applications in B2B or enterprise contexts
Company Overview
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