[Remote] Account Manager, Small Pharma

Note: The job is a remote job and is open to candidates in USA. IQVIA is a global leader in advanced analytics, technology solutions, and clinical research for the life sciences industry. They are seeking an Account Manager to support their Small Pharma Segment, managing a portfolio of approximately 20–30 pharmaceutical clients while driving client satisfaction and revenue growth. This role involves strong relationship management, consultative selling, and collaboration with cross-functional teams to deliver value for clients.

Responsibilities

• Serve as the primary point of contact for assigned Small Pharma accounts, owning overall client relationship health and satisfaction
• Manage day-to-day client interactions, including scope management, expectation setting, issue resolution, and escalation mitigation
• Proactively identify opportunities to reshape scope, reframe client needs, and expand engagement value
• Promote and sell IQVIA data assets and broader commercial solutions to existing clients through value-based, consultative conversations
• Identify new revenue opportunities within assigned accounts and support value-added sales initiatives
• Partner with internal sales specialists and solution teams to bring the right offering to each client
• Own contracting, invoicing, and commercial administration for assigned accounts
• Coordinate closely with cross-functional teams (Sales, Delivery, Analytics, Legal, Finance, etc.) to ensure seamless execution and service delivery
• Broker appropriate internal support across the broader IQVIA network based on client needs
• Host and participate in internal business reviews and account planning sessions
• Represent IQVIA at client meetings, conferences, and IQVIA-sponsored events
• Build trusted relationships with client stakeholders while positioning IQVIA as a long-term strategic partner

Skills

• Bachelor's degree required
• 3–6 years of experience in the life sciences industry
• Experience in account management, client services, sales, or commercial roles
• Demonstrated ability to manage multiple accounts and priorities simultaneously
• Strong communication, relationship-building, negotiation, and problem-solving skills
• Experience selling data, analytics, or commercial solutions into pharmaceutical or biotech clients
• Familiarity with life sciences commercial models, data assets, or market access/commercial strategy
• Experience working cross-functionally within a matrixed organization

Benefits

• Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Company Overview

Company H1B Sponsorship