[Remote] Content Creator

Note: The job is a remote job and is open to candidates in USA. CuraLinc Healthcare is seeking a Content Creator to enhance the usability of their client-facing platform. This role involves collaborating with various teams to write and edit content that supports HR leaders in managing employee mental health programs.

Responsibilities

• Write and Edit UI Copy Across the Client Portal Including Labels, Instructions, Tooltips, Onboarding Prompts, and Navigational Elements
• Build and Publish Client-Facing Content in Sanity in Alignment with Established CMS Guidelines and Content Structures
• Identify and Flag Structural Inconsistencies, Content Gaps, and Opportunities for Improvement Within the Client Portal
• Develop Clear, Professional B2B Resource Materials Including Guides, Quick-Start References, and How-To Documentation for HR Administrators
• Support Improvements to Administrator Onboarding Flows, Configuration Experiences, and Key User Journeys
• Apply Plain-Language Principles and CuraLinc Brand Standards Consistently Across All Client-Facing Content
• Collaborate with Product, Design, and Client Success Partners to Align Content with User Intent and Platform Updates
• Contribute to Content Audits and Ongoing Maintenance of the Client Portal Resource Library

Skills

• 2+ Years of Experience in UX Writing, UI Copy, Product Content, or a Related Field
• Strong Writing and Editing Skills with a Focus on Clarity, Concision, and Plain-Language Communication
• 2+ Experience Working With a Structured CMS and Following Established Content Workflows
• Detail-Oriented Approach to Content Build-Out, Organization, and Documentation
• Ability to Translate Complex Platform Features and Processes into Clear, User-Friendly Language
• Collaborative Working Style with the Ability to Incorporate Feedback and Follow Established Guidelines
• Bachelor's Degree in Communications, Psychology, Public Health, a Related Field, or equivalent professional experience
• Experience Creating Content for B2B SaaS, Digital Health, or HR Technology Platforms
• Familiarity with Sanity or a Similar Structured or Headless CMS
• Experience Writing or Editing In-Product Copy in Partnership with UX or Product Design Teams
• Background in Creating Professional Documentation, Administrator Guides, or Training Materials
• Familiarity with HR, Benefits Administration, or Employee Assistance Programs

Benefits

• 100% company-paid single tier medical coverage insurance
• PTO
• 401(k) with match
• Dental
• Vision
• Life
• Disability insurance

Company Overview