[Remote] Principal Product Manager - Trellis

Note: The job is a remote job and is open to candidates in USA. Sprout Social is seeking an experienced and visionary Principal Product Manager to drive the strategy, execution, and launch of key artificial intelligence features, expanding the capabilities of Sprout’s agentic AI, Trellis. This role is critical to Sprout’s transformation into a proactive social intelligence platform, where the Principal PM will work autonomously and serve as the deep domain expert for their focus area.

Responsibilities

• Define and evangelize a high-impact roadmap for Trellis Chat and Trellis Studio that translates customer needs into intuitive agentic workflows ensuring Trellis solves key customer pain points and drives ROI
• Lead high-stakes, platform-wide initiatives by identifying integration points across the Sprout portfolio, enabling customers to achieve sophisticated outcomes with minimal effort through seamless agentic assistance
• Partner deeply with cross-functional teams to develop our Trellis skills ecosystem
• Serve as the primary subject matter expert for Trellis within the product org, maintaining a constant feedback loop with customers
• Act as the connective tissue between GTM, Design, and Engineering to ensure that features are not only technically sound but also commercially viable and intuitively designed
• Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products
• Stay at the forefront of AI trends and the competitor landscape
• Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core

Skills

• 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment
• Experience building agentic solutions within a b2b SaaS environment
• Proven success leading initiatives in a multi-product portfolio company
• Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions

Benefits

• Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• 100% employer-paid Life and Disability insurance for your peace of mind.
• A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Up to 16 weeks of paid leave for new parents to support you in expanding your family.
• A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through *Your Money Line*.
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution.
• Sprout offers “Flexible Paid Time Off” and ten paid holidays.
• 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.

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