[Remote] ServiceNow Automation Engineer
Note: The job is a remote job and is open to candidates in USA. Stefanini Group is a global provider of outsourcing and IT consulting services, and they are seeking a ServiceNow Automation Engineer to work remotely. The role involves designing, developing, and maintaining ServiceNow workflows, collaborating with cross-functional teams, and ensuring compliance with security policies.
Responsibilities
- Work in multiple service automation engagements to automate the high priority tasks, services and end to end workflows across Infrastructure, Platforms & Operations
- Design, develop, and maintain end-to-end ServiceNow Worfklows of varying complexity
- Execute the full software development lifecycle for automation projects, from requirements gathering through deployment, maintenance, support and hand-over
- Create advanced automation scripts using Javascript to address complex business requirements and develop custom endpoints
- Collaborate within Agile and Scaled Agile frameworks with cross-functional teams including infrastructure, security, and service teams to deliver integrated solutions
- Implement secure coding practices and ensure all automation solutions comply with enterprise security policies and banking regulations where applicable
- Document solutions, create runbooks, and maintain knowledge base articles
- Stay current with emerging automation technologies and contribute to automation standards, best practices, and governance frameworks
- Other duties assigned as necessary
Skills
- 7+ years of extensive experience in end-to-end enterprise software development life cycle experience, automation including maintenance and support
- Bachelor's degree in computer science, Information Systems, or equivalent background or equivalent experience
- ServiceNow proficiency in Flow Designer, IntegrationHub, Orchestration, and MID Server configuration
- Advanced skill with JavaScript and Glide APIs: GlideRecord, GlideAjax, ScriptIncludes, Business Rules, Client Scripts
- Strong grasp of RITM/SCTASK models, Order Guides, variable sets, UI policies, and data-driven approvals
- Strong knowledge of IT infrastructure and ServiceNow CMDB Data model
- Strong knowledge of leveraging REST API integrations such as Ansible/Aria to handle payload and response data within a flow design
- Strong knowledge of Workflow design best practices for security and performance
- Experience working with an Agile/SDLC framework
- Experience with Ansible Automation Platform is a plus
- Knowledge of secure coding standards and banking environment is a plus
Company Overview