[Remote] Senior Technical Program Manager
Note: The job is a remote job and is open to candidates in USA. Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. They are seeking a Senior Technical Program Manager to lead large-scale enterprise IT transformation initiatives, focusing on modernizing legacy systems and improving enterprise technology operating models.
Responsibilities
- Lead end-to-end execution of enterprise IT transformation programs (e.g., cloud migration, ERP modernization, platform consolidation, digital enablement, cybersecurity uplift)
- Contribute significantly to defining program elements, objectives, sequencing, and success metrics
- Develop and manage integrated program roadmaps across applications, infrastructure, data, security, and business operations
- Establish program governance structures, including steering committees, executive reporting, risk registers, and dependency management frameworks
- Drive alignment across CIO leadership, enterprise architecture, engineering, cybersecurity, data, and business stakeholders
- Coordinate legacy system decommissioning, technical debt reduction, and platform rationalization efforts
- Manage financial forecasting, capital planning, vendor engagements, and resource capacity planning
- Ensure architectural compliance and alignment with enterprise standards and target-state technology strategy
- Identify and mitigate program risks, including operational, regulatory, data privacy, and business continuity risks
- Lead change management efforts in partnership with business units to drive adoption and operational readiness
- Track and report transformation KPIs including cost savings, performance improvements, resiliency gains, and user adoption
- Leverage AI to enhance and streamline project management processes and workflows
- Improve enterprise delivery maturity through standardized tooling, portfolio visibility, and execution best practices
- Serve as a trusted advisor to executive leadership on transformation sequencing, tradeoffs, and investment priorities
Skills
- 8–12+ years of experience leading complex IT programs within large, matrixed enterprise environments
- Demonstrated experience delivering enterprise-scale transformations (cloud adoption, ERP implementations, M&A system integrations, data platform modernization, infrastructure transformation)
- Strong knowledge of enterprise architecture principles (application, data, infrastructure, security domains)
- Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure models
- Deep understanding of modernization patterns (API enablement, microservices, DevOps, CI/CD, containerization)
- Proven ability to manage multi-million-dollar budgets and external vendors/system integrators
- Expertise in risk management, regulatory compliance considerations, and business continuity planning
- Experience with portfolio and program management tools (Jira Align, ADO, Planview, Smartsheet, ServiceNow, or similar)
- Strong executive communication skills and ability to influence at the VP/C-suite level
- High stakeholder confidence and strong executive transparency
- Provide thought leadership within technical program management and Agile practices
- Work under limited supervision with high level of autonomy
- Navigate ambiguity in complex projects to drive alignment across stakeholders
- Certifications such as PMP, PgMP, SAFe, ITIL, TOGAF, or cloud certifications preferred
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