[Remote] Technical Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. The Society for Classical Learning is a national organization dedicated to supporting Christian schools and leaders. They are seeking a highly organized Technical Operations Coordinator to manage operational infrastructure, support membership programs, and improve systems across departments.

Responsibilities

• Support administration and maintenance of SCL's CRM and operational platforms
• Maintain accurate constituent, membership, and event data
• Troubleshoot user access and system issues
• Assist with workflow automation and process optimization
• Generate reports and support organizational data management
• Build and manage event registration workflows
• Set up and maintain Zoom links, calendar invitations, and event communications
• Support attendee management and registration troubleshooting
• Manage backend event platforms and integrations
• Coordinate surveys, tracking, and reporting
• Assist with operational logistics for conferences, cohorts, and events
• Standardize recurring organizational workflows and processes
• Reduce reliance on manual tracking and duplicated efforts
• Organize and maintain Google Drive structures, documentation, and process guides
• Identify opportunities for automation, integration, and efficiency improvements
• Support operational consistency across departments
• Provide backend support for organizational systems and communication tools
• Support shared software platforms and operational technology
• Troubleshoot operational technology issues
• Help maintain continuity and backup coverage for critical systems
• Assist with technical setup and support for virtual and in-person events
• Support recording management and meeting logistics
• Serve as technical support during conferences and live events

Skills

• Experience maintaining websites and making content updates
• Basic proficiency with HTML and CSS, or the ability to quickly learn and support SCL's website infrastructure
• Strong organizational and project coordination skills
• Excellent attention to detail
• Ability to manage multiple priorities and workflows simultaneously
• Comfort learning new software systems and platforms
• Strong troubleshooting and problem-solving abilities
• Ability to work collaboratively in a remote environment
• Experience with CRM or database platforms (Novi AMS preferred)
• Experience with workflow automation tools and integrations
• Familiarity with event management platforms
• Experience supporting operational systems within a growing organization
• Familiarity with Google Workspace and collaborative project tools
• Experience supporting remote teams and virtual events

Benefits

• Competitive compensation
• Health insurance
• 401(k)
• Paid time off (PTO)
• Flexible remote work environment

Company Overview