[Remote] Health Systems Field Sales Liaison
Note: The job is a remote job and is open to candidates in USA. McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. They are seeking a Health System Account Liaison to manage customer relationships for health system accounts, support sales teams, and ensure high levels of customer satisfaction.
Responsibilities
- Manage customer relationships by serving as the primary day-to-day contact for small-to-mid-size health system accounts, proactively addressing issues and ensuring high levels of customer satisfaction
- Support the field sales team by handling sales support tasks and administrative functions, enabling senior sales executives to focus on strategic account growth and engagement
- Coordinate cross-functionally between customers and internal McKesson teams (operations, supply chain, contracting) to resolve service issues and communicate updates effectively
- Drive the customer roadmap by partnering with field sales to execute account renewal strategies and identify opportunities to present products, solutions, and services that benefit the customer
- Navigate contracting processes by supporting or leading contract negotiations for assigned accounts
- Spend the majority of your time on-site at customer locations, building trust and strengthening partnerships through regular face-to-face engagement
- Other duties may be assigned as needed to meet Company goals
Skills
- Degree or equivalent experience and typically requires 2+ years of relevant experience
- 2+ years of experience in healthcare, pharmaceutical distribution, sales support, or customer-facing account management
- Demonstrated experience managing customer relationships or resolving customer escalations
- Intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
- Must have a valid driver's license with a clean driving record
- Ability to travel up to 75%, including regular on-site visits to customer locations across assigned territory
- Must be able to work in a field-based environment with frequent travel by car
- Experience working within health systems, hospital pharmacy operations, or pharmaceutical supply chain
- Familiarity with customer satisfaction metrics (e.g., Net Promoter Score) and account management tools
- Strong verbal, written, and interpersonal communication skills with the ability to engage effectively across all levels of a customer organization
Benefits
- Competitive compensation package at McKesson as part of our Total Rewards
- Base pay plus target incentive
- Annual bonus or long-term incentive opportunities may be offered
Company Overview
Company H1B Sponsorship