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[Remote] CSR Client Benefits Consultant

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring professionals who are looking to transition into a flexible, remote career with long-term potential. In this role, you’ll connect with individuals who have requested information about available benefits, guiding conversations and providing support to help clients make confident decisions.

Responsibilities

  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and documentation
  • Deliver a professional, client-first experience
  • Participate in training, coaching, and development sessions

Skills

  • Must be authorized to work in the United States
  • Experience working with people (customer service, sales, operations, etc.)
  • Strong communication and organizational skills
  • Comfortable working independently in a remote environment
  • Laptop or computer with camera + reliable internet
  • Motivated and ready for a career transition

Benefits

  • 100% remote — no commute, more control of your schedule
  • Flexible scheduling that fits your lifestyle
  • Clients have already requested to be contacted
  • Structured training and ongoing mentorship
  • Clear path into leadership and advancement roles
  • Long-term growth with performance-based progression

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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