Underwriting Assistant (CL)

HUB International is a leading insurance organization seeking an Underwriting Assistant to join their MGA and Delegated Underwriting Authority Enterprise division. The role involves supporting underwriters by processing insurance policy documents and maintaining relationships with brokers, ensuring efficiency and accuracy in administrative tasks.

Responsibilities

• Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication
• Process and issue documents as instructed by underwriters and managers with a high degree of accuracy
• Meet service standards and turnaround times with respect to issuance of documents
• Document observations made during pre-reviews of files to assist underwriters
• Complete renewal pre-reviews and may approve renewal referrals within authority
• Perform underwriting support functions including bind confirmations and preparing Certificates of Insurance
• Amend or update quotes based on instructions of underwriters
• Coordinate with underwriting areas to research and resolve escalated underwriting issues
• Support managers, underwriters, and coworkers with general administrative tasks
• Maintain and innovate administrative workflow procedures to increase efficiency and productivity
• Communicate internally with other departments via email, Microsoft Teams, and telephone
• Communicate externally with brokers as required
• Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes

Skills

• At least 1–2 years of experience with transferable skills in customer service, administration, or insurance
• Ability and willingness to obtain a broker license (Level 1) within the first year of employment
• Open to or currently pursuing an insurance designation (CIP or CAIB preferred)
• Willing to take insurance courses for continued growth and industry knowledge
• Familiarity with basic legal structures in Canada
• Excellent typing proficiency and strong communication skills
• Intermediate knowledge of Microsoft Office products including Outlook, Word, and Excel
• Technical competency with office equipment including printers and scanners

Benefits

• Dental care
• Extended health care
• Paid time-off
• RRSP match
• Vision care
• Disability insurance
• A variety of potential bonus opportunities

Company Overview