Customer Service Representative I

CUSTOMER SERVICE REPRESENTATIVE I How does it sound to get one-on-one training, personalized attention, the opportunity to work with a well-established company and a caring leadership team, from the comfort of your own workspace? No traffic, no commute, consistent hours, and a reliable paycheck. If you live in Tennessee, this is a unique opportunity... Digital Dream Forge (DDF) is a casual, independent software services company located in Cookeville, but we’re also more than that. Our story is full of talented and dedicated people who help to constantly push us to the next level and start each new day better than we were the day before. We approach our company with a unique perspective among our peers; we believe that we can only succeed by celebrating our staff for all their individual passions both inside and outside of work. We believe that you should arrive at work excited, have fun while you are there, and leave feeling appreciated and accomplished. We are proud of the work we do and the contribution we make to the software development world. We help our clients succeed by identifying defects in their products they didn’t even know existed. Because of us, they deliver better software and make users happier. We provide superior service in a fast-changing industry and uphold the highest standards of quality. Our team is relentlessly positive and has an insatiable thirst for learning. We also believe in transparency as a company, and with that in mind, we’ll admit something right up front: we’re picky! We want the best and the brightest, and we hold our team to the same level we hold our work: the highest standards of quality. Are you the standout, the rock star, the one who loves technology and wants to keep on learning about it? Are you a self-motivated, problem solver with high attention to detail? We want to meet you! We care about your personality and attitude far more than your experience. DDF is a well-established company full of opportunity. If you’re tired of being stuck in a job at a company without integrity, where you’re not able to flourish, where you don’t feel appreciated, we are what you are looking for. So, if this sounds like the type of experience you want to be a part of send us a cover letter and your resume so that you can start the application process! TELEWORK INFO All work at Digital Dream Forge is telework and you will not be required to come into an office for any reason. As such your designated workspace must meet the following requirements - • Your workspace must be in Tennessee. • An area where you can perform confidential work, that is safe from hazards and other dangers to you and your assigned equipment. • You must have a personally controlled internet connection. This means you can’t use a public internet connection like a freely provided student, apartment, library, computer cafe, coffee shop, etc. internet connection. • Your internet connection must use a strong password for access. This means the password to gain access to your internet must be a minimum of 16 characters in length and include uppercase, lowercase and numbers in the password. • Your internet connection must have a minimum download speed of 25Mbps and a minimum upload speed of 5Mbps. LEGAL STUFF DDF is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, lineage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. DDF participates in the E-Verify Employment Eligibility Verification Program. Job Type: Full-time (9:00am to 6:00pm Central Time) Pay: $15.00 per hour Job Type: Full-time Pay: $15.00 per hour Benefits: • Dental insurance • Health insurance • Vision insurance Experience level: • No experience needed Shift: • 8 hour shift Weekly day range: • Monday to Friday Work setting: • Remote Application Question(s): • You MUST live in Tennessee for this position. Do you live in the state of Tennessee? • Are you able to work every weekday, Monday thru Friday from 9:00am to 6:00pm Central time? • Are you able to start immediately if hired? • Have you ever been convicted of a felony? • Why are you applying for this position? • What do you hope to gain by working at Digital Dream Forge? • What email address can we contact you at with further inquiries regarding your application? Work Location: Remote Apply Job!