Remote Data Entry Representative – Healthcare Referral Management & Patient Information Processing
Join arenaflex – Empowering Healthcare Through Precision Data Management
At arenaflex, we are dedicated to transforming the radiology landscape by delivering fast, accurate, and reliable data solutions that enable clinicians to focus on what matters most – patient care. Our remote workforce is the backbone of this mission, ensuring that every referral, script, and patient record is entered, verified, and processed with meticulous attention to detail. If you thrive in a fast‑paced, technology‑driven environment and are passionate about supporting the healthcare ecosystem, the Remote Data Entry Representative role could be your next career milestone.
Position Overview
This full‑time, remote position operates Monday through Friday, 8:30 AM – 5:00 PM MST, with a competitive hourly pay range of $15.30 – $18.45. We welcome applicants from the following states: AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA, and WI. As a Data Entry Representative, you will work under the guidance of the Centralized Services Supervisor, handling patient referral data, verifying information, and ensuring seamless communication across the arenaflex network.
Key Responsibilities
- Enter, update, and verify patient referral data across multiple arenaflex systems, guaranteeing that all personnel have access to accurate information.
- Conduct thorough reviews of entered data to confirm completeness and correctness, flagging any discrepancies for immediate resolution.
- Process inbound faxes promptly, converting paper‑based referrals into digital records while maintaining confidentiality and compliance.
- Validate that medical scripts and referral documentation list the correct procedures, preventing downstream errors in scheduling and billing.
- Communicate effectively with arenaflex center employees, requesting additional details when necessary to complete a referral request.
- Maintain organized digital filing structures, ensuring that all records are easily retrievable for audits and quality checks.
- Participate in continuous improvement initiatives, offering suggestions to streamline data entry workflows and enhance overall efficiency.
- Adhere to arenaflex’s data security policies, safeguarding protected health information (PHI) in accordance with HIPAA regulations.
- Perform other duties as assigned by the Centralized Services Supervisor, adapting to evolving business needs.
Essential Qualifications
- Experience: Minimum of one (1) year in customer service or data entry, preferably within a healthcare setting.
- Speed & Accuracy: Demonstrated ability to achieve at least 9,000 keystrokes per hour (KSPH) while maintaining a high level of accuracy.
- Technical Proficiency: Comfortable navigating multiple computer screens, browsers, and arenaflex-specific software simultaneously.
- Detail Orientation: Strong eye for detail, capable of spotting inconsistencies and correcting them before they impact downstream processes.
- Communication Skills: Clear, professional written and verbal communication, with the ability to convey complex information succinctly.
- Self‑Motivation & Teamwork: Ability to work independently while also contributing positively to a collaborative, fast‑paced team environment.
- Problem‑Solving: Proactive approach to identifying obstacles and implementing effective solutions.
- Education: High school diploma or GED required; continued education or certifications in health information management are a plus.
Preferred Qualifications & Additional Skills
- Prior experience with electronic health record (EHR) platforms or radiology information systems (RIS).
- Familiarity with HIPAA compliance standards and data privacy best practices.
- Basic knowledge of medical terminology, especially radiology and imaging procedures.
- Experience using optical character recognition (OCR) tools to accelerate data capture.
- Ability to adapt quickly to new software updates and process changes.
Core Competencies
- Communication Proficiency: Articulate information clearly, both in writing and verbally, to internal teams and external partners.
- Technical Capacity: Demonstrate comfort with standard office equipment, digital tools, and arenaflex’s proprietary platforms.
- Organizational Skills: Prioritize tasks effectively, manage multiple assignments, and meet tight deadlines.
- Time Management: Consistently deliver high‑quality work within scheduled shift hours.
- Thoroughness: Maintain a meticulous approach to data entry, ensuring every record is accurate and complete.
Work Environment & Physical Demands
This role is performed remotely, but you will be expected to maintain a professional home office setup that includes a computer, reliable internet connection, phone, and standard office supplies. The position is largely sedentary, requiring frequent use of hands and fingers for typing, mouse navigation, and occasional document handling. Regular verbal communication via phone or video conferencing is also part of the daily routine. No travel is required.
Career Growth & Learning Opportunities
arenaflex invests in the long‑term development of its employees. As a Data Entry Representative, you will have access to:
- Structured onboarding and ongoing training programs focused on healthcare data management and compliance.
- Opportunities to cross‑train in related functions such as claims processing, scheduling coordination, and quality assurance.
- Mentorship from seasoned arenaflex professionals who can guide you toward advanced roles, including Data Analyst, Operations Coordinator, or Team Lead positions.
- Eligibility for internal certifications and tuition reimbursement for courses that enhance your skill set.
Compensation, Benefits & Perks
arenaflex offers a comprehensive benefits package designed to support your health, financial security, and work‑life balance:
- Competitive Hourly Wage: $15.30 – $18.45, based on experience and performance.
- Health Coverage: Medical, dental, and vision plans with employer contributions.
- Life Insurance: Basic coverage at no cost to you.
- Retirement Savings: arenaflex‑matched 401(k) plan to help you build a secure future.
- Employee Stock Ownership Plan (ESOP): Share in the company’s growth and success.
- Paid Time Off & Holidays: Generous PTO accruals plus paid company holidays.
- Employee Assistance Program (EAP): Confidential counseling and support services.
- Remote Work Flexibility: Work from the comfort of your home while staying connected to a supportive team.
Compliance & Ethical Standards
All arenaflex employees are expected to uphold the highest standards of integrity. You will adhere to the arenaflex Code of Conduct, comply with all relevant privacy regulations, and complete annual compliance training. Reasonable accommodations are available for individuals with disabilities to ensure they can perform essential job functions.
Application Process
Ready to become a vital part of arenaflex’s mission to streamline radiology data? Follow these steps to apply:
- Prepare an up‑to‑date resume highlighting your data entry and customer service experience.
- Submit your application through the official portal using the link below.
- Complete any pre‑screening questionnaires and, if selected, participate in a virtual interview with the Centralized Services team.
- Upon successful interview, you will receive an offer outlining compensation, benefits, and start‑date details.
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Equal Opportunity Employment
arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other characteristic protected by law.
Why Choose arenaflex?
Joining arenaflex means becoming part of a forward‑thinking organization that values precision, compassion, and continuous improvement. You will play a direct role in ensuring that healthcare providers receive the accurate data they need to deliver timely, high‑quality patient care. If you are detail‑oriented, thrive in a collaborative remote setting, and are eager to grow within a dynamic industry, we encourage you to apply today.
Take the Next Step
Don’t miss the chance to contribute to a mission‑driven team while advancing your career. Click the link above, submit your application, and let’s build a healthier future together at arenaflex.
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