Technology and Data Analyst

About the position Do you love untangling messy processes, making systems talk to each other, and turning data into something people actually use? Are you energized by solving real business problems and leaving things better than you found them? We're looking for a Technology and Data Analyst who thrives at the intersection of technology, data, and operations. In this role, you'll partner closely with teams across the business to streamline workflows, improve system integrations, and help us get more value from our technology investments-today and into the future. If you're curious by nature, enjoy connecting dots, and take pride in building solutions that make work easier for others, this could be a great fit. Most of Ramaker's employee-owners work remotely from their homes, but have the option to work from our Madison, WI office if they prefer an onsite or hybrid work environment. Occasional travel to the Madison office may be required. A little about Ramaker & Associates Inc Ramaker is an award-winning architecture, engineering, and interior design firm with locations nationwide. We're multidisciplinary by design, because having a diverse staff with a range of expertise challenges us to approach projects with more creativity and agility. Best of all, Ramaker is 100% employee-owned, which means we know the value of strong relationships. Recognized as a Top Workplace by the Wisconsin State Journal four years in a row, Ramaker offers comprehensive compensation and benefits packages and empowers employee-owners to pursue their professional goals in a collaborative and flexible work environment. Ramaker is an Equal Employment Opportunity Employer that is committed to maintaining a welcoming, inclusive, and mutually respectful work environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Responsibilities

• partner with operational teams to identify business challenges and design technology solutions that streamline workflows and reduce manual effort
• monitoring and troubleshooting system integrations
• analyzing data from multiple platforms
• improving the reliability and usability of reports
• collaborate with stakeholders to gather requirements
• support software implementations
• ensure new tools are adopted successfully through testing, training, and documentation
• proactively look for opportunities to leverage automation and AI to enhance efficiency and user experience

Requirements

• degree in a technology related field
• professional-level experience working with business stakeholders to define needs and translate them into actionable system requirements
• Use of effective change management strategies and communication skills
• Ability to manipulate datasets
• Ability to connect and integrate applications using APIs, integration platforms, or custom scripting
• Ability to drive tasks to completion in a fast-moving environment
• Ability to use broad guidelines to solve complex problems by analyzing key factors and alternative solutions.

Nice-to-haves

• Experience with Power BI
• Python
• SQL Server/SQL experience
• AI-assisted workflows
• experience supporting enterprise platforms

Benefits

• health insurance with a company-funded health reimbursement account
• dental
• vision
• life
• disability
• accident
• critical illness
• pet insurance options
• two retirement plans with our 401(k) plan with a company match and our employee stock ownership plan which is fully-funded by Ramaker
• compressed workweek
• vacation
• sick
• holiday pay

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