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Marketing Technology Operations Coordinator

Work from home Full-time role Hiring

Jewish Federation of Greater MetroWest NJ convenes and leads the community to strengthen Jewish life and support Israel. The Marketing Technology Operations Coordinator will manage core marketing platforms, ensuring smooth digital communications and optimizing user experience.

Responsibilities

  • Maintain and regularly update website content, pages, images, and announcements
  • Ensure website functionality, accessibility, mobile responsiveness
  • Monitor website performance, troubleshoot technical issues, and manage plugins and integrations
  • Optimize content for search engines (technical SEO) and user experience
  • Coordinate with staff to publish news, events, program updates, and resources, as needed
  • Partner with the Marketing team to lead a needs assessment and new website build during the 2026–2027 year
  • Learn new form system and marketing system once contract is signed and work with Marketing team to prepare for a January launch of a new form/marketing platform
  • Design and maintain online forms for event and program registrations and marketing operations
  • Create automated workflows and notifications connected to forms
  • Ensure all forms are accurate, tested, user-friendly, and include payment widgets where required
  • Troubleshoot form submission issues and continuously improve form functionality
  • Schedule and publish social media posts using the organization's social media scheduling tool
  • Pull and compile performance reports from Google Analytics, Mailchimp, and social media platforms
  • Share insights with the Marketing team at weekly operations meeting to support data-informed decision-making
  • Follow and maintain best practices and naming protocols for the organization's digital asset library
  • Assist with photo resizing, tagging, and uploading assets from the library as needed

Skills

  • Experience managing websites using CMS platforms such as WordPress, Wix, Squarespace, or similar
  • Proficiency with JotForm or similar digital form platforms
  • Proficiency with Mailchimp or similar email marketing platforms
  • Experience with analytics tools including Google Analytics, Mailchimp analytics, and social platform dashboards
  • Proficiency with Microsoft SharePoint and MS Office products
  • Familiarity with a social media scheduling tool
  • Experience with digital photo platform such as Media Valet ideal but not required
  • Strong organizational skills, attention to detail, and ability to manage multiple projects and deadlines
  • Excellent written and verbal communication skills
  • Basic knowledge of HTML/CSS and website troubleshooting
  • Familiarity with CRM or donor management systems

Benefits

  • Full Time - Hybrid: In office Monday, Tuesday and Thursday

Company Overview

  • The Jewish Federation of Greater MetroWest NJ is the largest philanthropy in New Jersey and the eighth largest federation in the country, 126,000 people strong. It was founded in 1955, and is headquartered in Whippany, New Jersey, US, with a workforce of 51-200 employees. Its website is http://www.jfedgmw.org/.
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