Technical Content Writer
Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. As a Technical Content Writer, you will create accurate and engaging technical content across various formats and collaborate with cross-functional teams to ensure high-quality documentation and user education.
Responsibilities
- Work cross-functionally with the R&D, product, technical, and content marketing staff to stay up-to-date on the latest Odoo features and capabilities. Ensure that knowledge is accurately provided to customers across Odoo’s various communication channels, including user documentation, website product pages, video tutorials, and more
- Peer review content using best practices from Odoo’s global and US-specific guidelines
- Write quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate new users and demonstrate business flows
- Independently author new technical support and user documentation articles. Revise and maintain existing content written by multiple contributors over different Odoo versions
- Read and write in RST markup and submit new/improved documentation using Git. Perform content and technical reviews using GitHub
- Manage tasks using Odoo Project, adhering to an annual content calendar
Skills
- Bachelor's Degree or equivalent experience in Writing, English, Communications, Computer Science, or a related field
- 1+ year of experience in technical writing, focusing on business applications or software platforms
- A portfolio of writing samples that demonstrate technical documentation skills
- Experience with technical documentation, specifically within ERP or SaaS environments
- Proficiency with Git/GitHub or similar version control systems, or a willingness to learn
- Ability to handle multiple projects and meet deadlines in a fast-paced, dynamic environment
- Experience working with SaaS platforms or within a SaaS company environment
Benefits
- Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days, and paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- $100 towards a work-from-home office setup
- Evolve in a nice working atmosphere with a passionate, growing team!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
Company Overview