[Remote] UX Researcher
Note: The job is a remote job and is open to candidates in USA. Dayforce is a global human capital management company headquartered in Toronto and Minneapolis. They are seeking a highly motivated UX Researcher to design and conduct research that informs the development of HR and workforce management tools, ensuring usability and quality in products used by millions of workers.
Responsibilities
- Execute user research initiatives within key product areas such as Workforce Management, Payroll, Tax & Payments, Talent, or Platform
- Conduct both generative and evaluative research, incorporating market, competitive, and industry insights
- Design and execute research studies, including study plans, screeners, discussion guides, and participant coordination
- Translate research findings into actionable insights that inform product definition, prioritization, and strategy
- Support product teams by contributing to opportunity framing and requirements development
- Coach and guide product designers on research methods, analysis, and best practices
- Collaborate closely with cross-functional teams throughout all phases of research and design
- Identify patterns, themes, and opportunities across studies to connect research outcomes to product strategy
- Advocate for accessibility and inclusive design practices in all research and product decisions
- Partner with the broader research team to continuously grow skills and expertise
Skills
- Experience incorporating market or industry research into product and user insights
- Experience conducting research across the design lifecycle with a strong desire to expand skills, particularly in discovery research
- Familiarity with product development and prioritization frameworks such as PRDs, opportunity framing, and RICE
- Ability to work with guidance from senior researchers while developing autonomy
- Experience collaborating with multiple stakeholders and involving non-researchers in the research process
- Strong relationship-building skills with a focus on understanding cross-functional team needs
- Familiarity with accessibility and inclusive design practices
- Excellent communication, presentation, and collaboration skills
- Proficiency in English is required for this position
- Experience working within SaaS or enterprise software environments
- Strong portfolio demonstrating end-to-end research impact on product decisions
- Experience influencing product strategy through research insights
- Ability to synthesize complex data into clear, compelling narratives
- Passion for improving user experiences at scale across diverse user groups
Benefits
- Excellent time away from work programs
- Comprehensive wellness initiatives
- Recognition through competitive pay and benefits
- Volunteer days
- Dayforce Cares charity
Company Overview