[Remote] Bankruptcy Specialist I

Note: The job is a remote job and is open to candidates in USA. Exeter Finance is dedicated to helping customers secure financing for vehicle purchases through strong relationships with customers and dealer partners. The Bankruptcy Specialist I will review and monitor potential bankruptcy customers, facilitating bankruptcy protection and servicing cases while ensuring compliance with relevant regulations.

Responsibilities

• Handle and process assigned volume within Bankruptcy functions for appropriate handling within established SLA and quality requirements
• Complete review of and code accounts appropriately based on potential and actual bankruptcy notifications received through Electronic Bankruptcy Notifications, correspondence and calls
• Service Potential and Protected Bankruptcy calls within established call handling, quality assurance and correspondence requirements
• Complete end to end Bankruptcy functions with accuracy and timeliness and in compliance with Bankruptcy regulations, policy and procedure
• Assist other departments, bankruptcy trustees, bankruptcy attorneys as well as the Bankruptcy Servicer as needed
• Other duties as assigned

Skills

• High school diploma or equivalent
• One (1) year of experience in servicing center environment
• General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA)
• Established verbal and written communication skills
• Working knowledge of Microsoft Office Suite, including Excel and Word
• Ability to maintain confidentiality
• Adaptable to changes within a face paced environment
• Experience in Bankruptcy regulations and processes preferred
• Knowledge of Bankruptcy process, regulations, requirements and structure preferred

Company Overview