Program Coordinator - Housing Navigator

Community Action Partnership of Orange County is a trusted resource for individuals facing obstacles such as food insecurity and homelessness. They are seeking a Program Coordinator-Housing Navigator to provide case management services to vulnerable populations, ensuring housing stability and connecting clients with community resources.

Responsibilities

• Provide comprehensive case management that includes screening and assessing clients for housing navigation services and connecting clients to other community resources including CalAIM community supports and Enhanced Care Management (ECM)
• Assist in creating, implementing, and monitoring an Individualized Housing Support Plan based upon the housing assessment that addresses identified barriers, and includes short- and long-term measurable goals for each issue
• Assist in securing housing, including the completion of housing applications and securing required documentation
• Provide necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed
• Assist with arranging and supporting the details of the member’s move, scheduling of appointments, and other clerical duties
• Provide education and training on the roles, rights, and responsibilities of the tenant and landlord
• Advocacy and linkage with community resources to secure and maintain housing
• Assist member in acquiring, retaining, and improving self-help, socialization, and adaptive skills necessary to reside successfully in the member’s natural environment
• Work with multiple staff members, partners, landlords and clients
• Participates in community events/supportive services events targeting individuals experiencing homelessness
• Enroll participants in the Coordinated Entry System
• Develop a network of resources by connecting with landlords, housing authorities, housing navigators, lead care coordinators, and community partners
• Works collaboratively with colleagues across the organization and within respective departments to provide wraparound services to members including CalAIM programs and ECM
• Participates in agency team meetings and training as required
• Complete and submit program reports on a scheduled basis or as needed
• Utilize motivational interviewing, trauma-informed care, and harm-reduction approaches
• Other program duties outside of the housing navigation program may be assigned

Skills

• Bilingual in English/Spanish, both written and oral forms
• Bachelor's degree in human services or related field
• Minimum 1-2 years working in housing-related programs
• Direct experience working with vulnerable populations, including individuals and families experiencing homelessness
• A minimum of 1 year's case management and case planning experience
• Minimum 1-year experience in trauma-informed care, harm reduction model, domestic violence, and crisis intervention
• Possess a valid California Driver's License with a driving record that meets minimum standards established by CAP OC insurance carrier
• Proof of vehicle insurance
• Access to a vehicle and willingness to drive/travel when required
• Housing Navigation experience

Benefits

• This position requires regular travel throughout Orange County. Candidates must have a valid driver’s license, reliable personal transportation, and maintain active auto insurance at the time of hire.
• This position will follow a hybrid schedule, with the Housing Navigator’s time split between the Office, time in the Field, and Remote work. The exact split may fluctuate from week to week, and the Housing Navigator is expected to exercise professional discernment in determining the best allocation of his/her time and where. Hybrid schedules are subject to change based on program needs and/or the reporting manager’s discretion
• A medical examination is required of each new employee whose physical condition must meet the minimum requirements prescribed for the position.
• In addition, prospective employees must pass a pre-employment physical, drug screen, Live Scan and background check.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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