Business Operations Associate

Ibotta is a leading performance marketing platform headquartered in Denver, seeking a Business Operations Associate to enhance their operations team. The role involves managing program setups, collaborating with various departments, and providing support to ensure efficient workflows and best practices.

Responsibilities

• Manage setup, QA, and launch of all components in a program including Offers and Ad Products
• Stay up to date on internal system changes and update impacted departments effectively
• Identify, analyze, and help fix technical problems alongside Engineering and Product teams
• Identify opportunities to eliminate program set up errors and streamline work processes and work cross-functionally with other departments to implement optimizations
• Provide support, troubleshooting and best in class service to our internal customers
• Provide support in new hire training, process improvements, app testing and other projects and responsibilities on an as-needed basis
• Act as a subject matter expert for our workflows as needed to support resource maintenance, ongoing training, and decision-making
• Participate in an on-call rotation and provide coverage after hours as needed to support business-critical operations
• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

Skills

• 1-2 years of experience ideally in a process driven role
• High attention to detail and organizational skills
• Eagerness to learn a variety of technical systems thoroughly and efficiently
• Self-motivated and proactive
• Understand how to prioritize, reprioritize and manage tight deadlines
• Ability to learn quickly, adapt to change and thrive in a fast-paced environment
• Ability to collaborate cross-departmentally to mitigate and troubleshoot issues
• Ability to work nights and weekends as necessary
• Applicants must be currently authorized to work in the United States on a full-time basis
• Associates or Bachelor's Degree preferred
• Technical Skills: G Suite, Basic to Intermediate Excel and Powerpoint, Salesforce experience a plus

Benefits

• Flexible time off
• Benefits package (including medical, dental, vision)
• Employee Stock Purchase Program
• 401k match
• Denver office perks include paid parking, snacks, and occasional meals.

Company Overview

Company H1B Sponsorship