E-Learning Specialist

About the position As an E-Learning Specialist, you’ll play a key role in supporting Kumon University’s online learning initiatives by developing engaging, effective, and high-quality digital learning experiences for associates and instructors across the organization. You will: Design Engaging Learning Experiences: Develop interactive, accessible, and learner-centered online training modules that support Kumon University and broader organizational learning needs. Own E-Learning Projects End-to-End: Partner with subject matter experts and internal stakeholders to identify learning objectives, recommend solutions, design content, develop materials, and support implementation. Support the LMS and Learning Technologies: Assist with the management, maintenance, testing, and troubleshooting of Kumon’s Learning Management System and related digital learning tools. Collaborate Across Teams: Serve as a liaison between the Online Learning team, SMEs, training teams, vendors, and other departments to ensure learning solutions meet business and learner needs. Use Data to Improve Learning: Run reports, review learning metrics, and provide data to support decision-making and continuous improvement. Create Digital Learning Assets: Develop and update e-learning content, electronic documents, multimedia materials, instructional resources, and other digital solutions as needed.

Responsibilities

• Develop interactive and engaging online learning modules in collaboration with the Online Learning Manager.
• Partner with SMEs from Kumon University, business units, and internal departments to gather information, clarify learning needs, and translate content into effective digital learning solutions.
• Support teams using the LMS, data-driven decision support tools, videoconferencing, webcasting, and other learning technologies.
• Assist with LMS administration, including responding to support requests, resolving issues, testing upgrades, and maintaining accurate system functionality.
• Maintain communication with LMS vendors, software vendors, and consultants to ensure appropriate technical support.
• Prepare, update, and maintain instructional multimedia materials, electronic documents, user databases, reports, and other digital learning resources.
• Run system reports on key learning metrics and provide data to management as needed.
• Identify opportunities to improve online learning materials, processes, learner engagement, and system usability.
• Stay current with workplace technology, learning innovations, and tools that support high-quality digital learning experiences.

Requirements

• Bachelor’s degree required.
• 3–5 years of experience in e-learning design, instructional design, learning development, LMS support, or a closely related role.
• Experience creating learning objectives, structuring content, designing assessments, and developing engaging learning experiences.
• Hands-on experience developing digital learning content using authoring tools, multimedia tools, LMS platforms, or similar technologies.
• Ability to manage projects independently from intake through design, development, implementation, and continuous improvement.
• Comfort learning and using software applications, troubleshooting issues, testing LMS functionality, and supporting technology-based learning solutions.
• Ability to consult with SMEs and stakeholders, ask thoughtful questions, recommend learning solutions, and communicate clearly throughout the project lifecycle.
• Strong written and verbal communication skills with the ability to organize information clearly and present recommendations effectively.

Nice-to-haves

• Master’s degree in Instructional Design, Educational Technology, Computer Science, Learning Experience Design, or a related field is a plus.

Benefits

• Quality Medical, Dental, and Vision Coverage
• Prescription Drug Plan
• 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
• Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
• Company Paid Basic Life Insurance and AD&D
• Company Paid Short and Long Term Disability Plans
• Plentiful Paid Time Off and Company Paid Holidays
• Funding of Professional Development
• Employee Assistance Program
• Kumon Tuition Discount
• Service Award Program

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