Customer-Facing Data Scientist – AI Solutions & Advisory for Enterprise Clients at arenaflex (India)

About arenaflex – Pioneering AI for Real‑World Impact

arenaflex is a global leader in artificial intelligence and data science platforms, delivering AI that maximizes business impact while minimizing risk. Our cutting‑edge platform integrates seamlessly into core business processes, empowering data practitioners to build, deploy, and govern predictive and generative AI at scale. Organizations across finance, healthcare, manufacturing, retail, and many other sectors trust arenaflex to turn data into strategic advantage—today and into the future.

At arenaflex, we believe that AI should be accessible, trustworthy, and aligned with the unique goals of each client. Our mission is to democratize AI, enabling every enterprise to harness the power of machine learning without the complexity that traditionally hinders adoption. As part of our rapidly expanding team in India, you will join a vibrant community of innovators who are passionate about solving real‑world problems with data‑driven insights.

Role Overview – Customer‑Facing Data Scientist

The Customer‑Facing Data Scientist role is a hybrid blend of technical expertise, strategic consulting, and client partnership. You will work directly with arenaflex’s enterprise customers, guiding them through the entire AI lifecycle—from problem definition and data preparation to model deployment, monitoring, and business value realization. This position sits at the intersection of data science, sales, and product development, making you a trusted advisor who helps clients unlock measurable outcomes using arenaflex’s AI platform.

Whether you are presenting to C‑suite executives, collaborating with data engineering teams, or shaping product roadmaps based on customer feedback, you will be instrumental in ensuring that arenaflex’s solutions deliver tangible, repeatable results for every organization you serve.

Key Responsibilities

• End‑to‑end Customer Engagement: Guide customers through the full AI journey, from pre‑sales discovery to post‑implementation support, ensuring a seamless experience across the arenaflex platform.
• AI Advisory & Solution Design: Act as a trusted AI advisor, helping clients frame business problems, curate data, develop scripts, build and validate models, and operationalize AI solutions that align with strategic objectives.
• Pre‑Sales Demonstrations & Proof‑of‑Value: Lead technical demos for senior executives, evaluate the feasibility of use cases, co‑create success criteria, and run Proof‑of‑Value (PoV) trials that quantify the ROI of AI‑first automation.
• Cross‑Functional Collaboration: Partner closely with Sales, Account Management, and Field Engineering teams to align technical delivery with commercial goals and ensure customer satisfaction.
• Customer Voice Advocacy: Represent the customer perspective internally, providing actionable insights to Product, Engineering, and Marketing teams to shape future enhancements.
• Thought Leadership & Community Building: Present at industry conferences, author whitepapers, and contribute to marketing content that showcases arenaflex’s AI capabilities.
• Project Management: Own project timelines, deliverables, and risk mitigation plans, ensuring that AI initiatives stay on schedule and within scope.
• Continuous Learning & Innovation: Stay abreast of emerging AI techniques, platform updates, and industry trends to provide cutting‑edge recommendations to customers.

Essential Qualifications

• 4–5+ years of hands‑on experience in a data science role, delivering business‑impacting machine‑learning solutions.
• Bachelor’s degree in a quantitative discipline (Computer Science, Statistics, Mathematics, Engineering, or related field). An advanced degree is a plus.
• Proven track record of building, training, and deploying production‑grade ML or AI models.
• Demonstrated ability to collaborate with business stakeholders to translate technical outcomes into measurable business results.
• Strong customer‑interaction experience, with a consultative mindset and the ability to communicate complex concepts to non‑technical audiences.
• Excellent project management skills, including the ability to prioritize tasks, manage timelines, and coordinate cross‑functional teams.
• Outstanding written and verbal communication, presentation, and interpersonal skills.
• Proficiency in data manipulation tools (SQL, pandas, dplyr, etc.) and fluency in Python and/or R scripting (preferably both).

Preferred Qualifications & Desired Skills

• Master’s or Ph.D. in a quantitative field, emphasizing advanced statistical modeling or deep learning.
• Experience with consultative sales processes in the analytics or AI marketplace, including opportunity qualification and solution selling.
• Familiarity with data platform integrations (e.g., Snowflake, Databricks, Redshift, BigQuery) and modern data engineering pipelines.
• Background working within complex, matrixed customer organizations, navigating multiple stakeholder groups and decision‑making layers.
• Public speaking experience at industry events, webinars, or internal knowledge‑sharing sessions.
• Knowledge of MLOps best practices, model governance, and AI ethics frameworks.

Core Skills & Competencies for Success

• Analytical Rigor: Ability to dissect large, messy datasets, identify patterns, and develop robust statistical models.
• Business Acumen: Understanding of key performance indicators across industries and the capacity to align AI solutions with strategic goals.
• Communication Excellence: Translate technical findings into clear, compelling narratives for executives, product teams, and technical peers.
• Collaboration & Influence: Build strong relationships across sales, product, engineering, and customer teams to drive consensus and action.
• Adaptability: Thrive in a fast‑moving environment, quickly learning new tools, platforms, and industry verticals.
• Ethical Judgment: Champion responsible AI practices, ensuring fairness, transparency, and compliance throughout the model lifecycle.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As a Customer‑Facing Data Scientist, you will have access to:

• Mentorship from senior AI leaders and industry experts.
• Sponsored certifications (e.g., AWS Certified Machine Learning, Google Cloud Professional Data Engineer).
• Internal AI labs and hackathons that encourage experimentation and rapid prototyping.
• Opportunities to transition into senior consulting, product management, or AI research roles as your interests evolve.
• Global exposure through collaboration with arenaflex offices in North America, Europe, and APAC.

Work Environment & Culture at arenaflex

Our culture is built on a foundation of curiosity, collaboration, and continuous improvement. arenaflex promotes:

• Inclusive Innovation: A diverse workforce where every voice is heard, and ideas are judged on merit.
• Customer‑First Mindset: A relentless focus on delivering value that exceeds client expectations.
• High Standards & Rigor: Commitment to technical excellence, data integrity, and reproducible results.
• Flexibility & Well‑Being: Flexible work hours, remote‑friendly policies, and a supportive environment that respects work‑life balance.
• Transparent Communication: Open channels for feedback, regular town‑halls, and a culture that over‑communicates to keep everyone aligned.

Compensation, Perks & Benefits (Indicative)

arenaflex offers a competitive total rewards package that includes:

• Market‑aligned base salary and performance‑based bonuses.
• Comprehensive health, dental, and vision coverage.
• Flexible Time Off (FTO) policy and paid holidays.
• Generous parental leave and family‑support programs.
• Employee Assistance Program (EAP) for mental‑health and wellness support.
• Professional development stipend, tuition reimbursement, and access to a vast library of learning resources.
• Retirement savings plans with employer matching contributions.
• Employee stock purchase options and long‑term incentive plans for eligible roles.

Why Join arenaflex?

If you are passionate about turning data into strategic advantage, love collaborating with senior business leaders, and thrive in a fast‑paced, technology‑driven environment, arenaflex is the place to accelerate your career. You will be part of a mission‑driven organization that values curiosity, rigor, and impact—while enjoying the support of a global community that celebrates diversity and inclusion.

Application Call‑to‑Action

Ready to shape the future of AI with arenaflex? Submit your application today and tell us how your experience, skills, and vision align with our mission to democratize AI for enterprises worldwide. We look forward to learning how you can help our customers win with data‑driven intelligence.

Equal Opportunity & Inclusion Statement

arenaflex is an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other legally protected characteristic. We encourage candidates from underrepresented groups—including women, people of color, LGBTQ+ individuals, and people with disabilities—to apply, even if you do not meet every qualification listed above.

Privacy & Data Protection

All applicant information submitted will be handled in accordance with arenaflex’s Applicant Privacy Policy, ensuring confidentiality and compliance with applicable data‑protection regulations.