Customer Supply Chain Analyst – Retail Partnerships, Data‑Driven Operations & Growth Enablement at arenaflex

About arenaflex

arenaflex is on a mission to become the world’s most engaging consumer‑goods brand. In an era where the packaged food and beverage (CPG) landscape is undergoing rapid transformation, trust is shifting from legacy corporations to bold, innovative creators. Backed by visionary leadership and a relentless commitment to transparency, quality, and fun, arenaflex is strategically positioned to capture the imagination of the next generation of snack lovers.

Our ethos is built on the belief that anything is possible. This belief fuels our innovation engine, pushes us to challenge the status quo, and empowers us to deliver products that delight, inspire, and create lasting connections with our fans. While many know us for our iconic chocolate bars, our ambition stretches far beyond a single category. We are actively expanding our portfolio to include a diverse range of treats, each crafted to meet distinct taste preferences and lifestyle needs.

At arenaflex, we are not just building a brand; we are crafting a legacy. We are charting an unprecedented path at breakneck speed, and we need extraordinary individuals to help shape the next iconic global brand. If you thrive in fast‑moving environments, love solving complex problems, and want to be part of a story that will resonate worldwide, arenaflex is the place for you.

Role Overview

As a Customer Supply Chain Analyst at arenaflex, you will be a pivotal bridge between our retail partners and internal supply chain teams. You will own the end‑to‑end customer journey—from onboarding new retail accounts to ensuring flawless order execution and inventory health. This role blends analytical rigor with entrepreneurial spirit, offering you the chance to influence strategic decisions, drive operational excellence, and directly impact the company’s growth trajectory.

The ideal candidate is a self‑starter with a passion for CPG operations, a knack for data‑driven storytelling, and the ability to thrive in an entrepreneurial environment where every day brings new challenges and opportunities.

Key Responsibilities

• Order Management & Processing: Execute, monitor, and reconcile retail orders for U.S. businesses using NetSuite, ensuring accuracy, timeliness, and compliance with contractual terms.
• Customer Onboarding & Launch Execution: Lead the onboarding experience for new retail partners, coordinating launch timelines, documentation, and cross‑functional alignment to guarantee a seamless market entry.
• Performance Tracking & Reporting: Partner with the Customer Supply Chain (CSC) manager to design, maintain, and continuously improve customer scorecards that capture key performance indicators (KPIs) and critical business metrics. Present insights to internal stakeholders on a regular cadence, translating data into actionable recommendations.
• Inventory & Stock Management: Monitor customer inventory levels and weeks‑of‑stock (WOS) metrics. Work closely with Supply and Demand Planning teams to understand ordering patterns, forecast demand, and proactively address potential stock‑outs or excess inventory.
• Cross‑Functional Collaboration: Serve as the liaison between sales, planning, operations, logistics, finance, and external retail partners. Align supply chain processes, support in‑store activations, and resolve operational issues swiftly.
• Account Insight Development: Deeply understand each key account’s unique needs, seasonal cycles, and promotional calendars. Craft tailored solutions that enhance partner satisfaction and drive mutual growth.
• Retail Innovation & Consumer Insight Integration: Leverage consumer insights to develop innovative retailer solutions—such as customized merchandising, promotional bundles, and planogram optimizations—that meet shared objectives.
• Demand Planning Support: Feed accurate, customer‑derived data into demand planning and sales forecasting processes, enabling smooth execution of new product launches, planogram changes, and sales activations.
• Continuous Improvement: Identify process inefficiencies, propose automation opportunities, and champion best‑practice initiatives that elevate the overall supply chain performance.

Essential Qualifications

• Bachelor’s degree in Business, Supply Chain Management, Operations, or a related field (or equivalent practical experience).
• 0–2 years of hands‑on experience in supply chain, logistics, or CPG operations, preferably within a fast‑growing consumer brand.
• Demonstrated ability to quickly learn new systems, processes, and industry dynamics.
• Strong analytical mindset with advanced Microsoft Excel skills (pivot tables, VLOOKUP, complex formulas, data visualization).
• Excellent written and verbal communication abilities, capable of presenting data-driven insights to senior leadership and external partners.
• Proven organizational skills with a track record of managing multiple priorities in a high‑velocity environment.
• Self‑motivated, entrepreneurial attitude with a “get‑it‑done” mentality.
• Comfortable working in a fluid schedule—this role is not confined to a strict 9‑to‑5 routine.
• Willingness to travel periodically to retail sites and customer locations as needed.

Preferred Qualifications

• Experience with NetSuite or other ERP systems for order management and financial reconciliation.
• Exposure to demand planning, sales forecasting, or inventory optimization tools.
• Background in retail analytics, shopper insights, or category management.
• Familiarity with KPI development, scorecard design, and executive‑level reporting.
• Previous experience working in a startup or hyper‑growth environment where adaptability is essential.

Core Skills & Competencies

• Data‑Driven Decision Making: Ability to translate raw data into clear, compelling narratives that influence strategy.
• Collaboration & Influence: Skilled at building relationships across functions and persuading stakeholders without direct authority.
• Problem Solving: Creative thinker who can devise innovative solutions to complex operational challenges.
• Time Management & Urgency: Strong sense of urgency, capable of meeting tight deadlines while maintaining high quality.
• Customer‑Centric Mindset: Deep empathy for retail partners and a commitment to delivering exceptional service.
• Technology Savvy: Comfortable navigating ERP platforms, data visualization tools, and collaborative software (e.g., Slack, Teams, Asana).

Career Development & Learning Opportunities

arenaflex invests heavily in the growth of its people. As a Customer Supply Chain Analyst, you will have access to:

• Mentorship Programs: Pairing with senior supply chain leaders to accelerate your professional development.
• Cross‑Functional Rotations: Opportunities to spend time in sales, product development, or logistics to broaden your skill set.
• Continuous Learning Stipends: Annual budget for courses, certifications, conferences, or industry events.
• Leadership Pathways: Clear progression routes toward senior analyst, supply chain manager, or strategic partnership roles.
• Innovation Labs: Participation in internal hackathons and idea‑generation sessions that influence the company’s roadmap.

Work Environment & Culture at arenaflex

Our culture is built on three pillars: curiosity, collaboration, and celebration. We foster an environment where ideas are welcomed, diverse perspectives are valued, and achievements—big or small—are recognized.

• Autonomy with Support: You’ll have the freedom to own projects while receiving guidance from experienced mentors.
• Fast‑Paced Innovation: Daily challenges keep the work exciting, and our flat structure ensures your voice is heard.
• Inclusive Community: We celebrate individuality, encourage open dialogue, and champion a workplace where everyone feels they belong.
• Fun & Flavor: As a snack‑centric brand, you’ll enjoy complimentary product tastings, office snack bars, and occasional “flavor‑testing” events.

Compensation & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain top talent.

• Base Salary: Market‑aligned compensation reflecting your experience and expertise.
• Health & Wellness: 100% employer‑paid medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with generous employer match.
• Flexible Time Off: Unlimited PTO policy, allowing you to recharge when you need it.
• Wellness & Lifestyle Stipends: Monthly allowances for fitness, mental‑health resources, and mobile phone expenses.
• Holiday Schedule: 14 company‑paid holidays plus additional days off for special occasions.
• Employee Perks: Access to delicious snacks, product discounts, and occasional team‑building retreats.

Why Join arenaflex?

At arenaflex, you’ll be part of a purpose‑driven organization that values experience—both yours and that of our customers, partners, and teammates. You’ll tackle interesting problems with the autonomy to make meaningful impact, surrounded by a team of smart, driven individuals who share a growth mindset. Our culture celebrates curiosity, rewards initiative, and provides the resources you need to excel.

How to Apply

If you are ready to bring your analytical expertise, entrepreneurial spirit, and passion for consumer‑focused supply chain excellence to arenaflex, we want to hear from you. Click the link below to submit your application and start your journey with a brand that’s shaping the future of snacking.

Apply to this Job

Final Note

arenaflex does not accept unsolicited assistance from search firms or recruitment agencies. Please refrain from contacting us via phone or email for this role.