Manager, Customer Development – Retail Partner (arenaflex) – Remote‑Ready, Data‑Driven Category Growth Leader

About arenaflex – Shaping the Future of Retail Partnerships

arenaflex is a leading innovator in the consumer packaged goods (CPG) landscape, renowned for its strategic collaborations with premier retail partners. Our mission is to transform data into actionable insights that drive category growth, enhance customer experiences, and deliver sustainable profitability. As a forward‑thinking organization, arenaflex invests heavily in cutting‑edge analytics, cross‑functional teamwork, and a culture that celebrates curiosity, integrity, and continuous learning. Whether you are joining us from a bustling office or a home‑based workspace, you will become part of a dynamic ecosystem that values your expertise, encourages bold ideas, and rewards results that matter.

Why This Role Matters – The Impact of a Customer Development Manager

In today’s hyper‑competitive retail environment, the ability to translate raw data into strategic action is a decisive advantage. As the Customer Development Manager for arenaflex’s flagship retail partnership, you will be the analytical engine that powers the partnership’s success. You will own the end‑to‑end process of data collection, analysis, reporting, and recommendation, ensuring that our retail partner’s shelves are stocked with the right products, at the right price, and at the right time. Your work will directly influence sales velocity, margin expansion, market share growth, and overall brand health.

Key Responsibilities – What You’ll Own Every Day

• Manage and integrate multiple data sources—including point‑of‑sale (POS) data, syndicated market data, and internal shipment records—to monitor the execution of vendor programs and assortments across the retail network.
• Develop, communicate, and track performance metrics and business goals, presenting findings in clear, presentation‑ready formats for weekly, monthly, and quarterly business reviews.
• Analyze trends, identify exceptions, and surface actionable insights that drive improvements in sales, profit, margin, and market share.
• Collaborate closely with internal cross‑functional teams (sales, supply chain, marketing, finance) and external retail partners to align on strategy, resolve issues, and capitalize on growth opportunities.
• Produce comprehensive reports that synthesize POS data, syndicated data (e.g., Nielsen, IRI), and household panel insights, translating complex information into concise, decision‑ready recommendations.
• Evaluate supplier performance against inventory and fill‑rate objectives, offering data‑backed recommendations to optimize product assortment and availability.
• Leverage consumer and industry research to inform category development plans, ensuring that product offerings meet evolving shopper preferences.
• Maintain a pulse on analytic best practices across the industry, continuously refining methodologies to enhance the accuracy and relevance of insights.
• Provide hands‑on deep‑dive analytics for high‑impact client inquiries, contributing to problem‑solving sessions and strategic workshops.
• Prioritize and manage multiple concurrent projects in a fast‑paced environment, delivering high‑quality work on schedule.

Essential Qualifications – What You Need to Succeed

• Education & Experience: Bachelor’s degree in Business, Economics, Data Science, or a related field; minimum 5 years of experience in the CPG sector, preferably with exposure to adult beverage categories.
• Analytical Expertise: Demonstrated ability to synthesize disparate data sets, conduct quantitative analysis, and generate actionable recommendations that influence senior‑level decision making.
• Industry Knowledge: Strong understanding of national chain sales dynamics, retail operations, and distributor networks, with a focus on category management principles.
• Technical Proficiency: Intermediate to advanced skills in Microsoft Excel (including pivot tables, Power Query, and complex formulas) and PowerPoint; familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Data Sources Experience: Hands‑on experience with syndicated data platforms such as Nielsen, IRI, Numerator, or Spectra, as well as internal shipment data and household panel information.
• Communication Skills: Ability to convey complex analytical findings to diverse audiences, ranging from senior executives to operational staff, tailoring the message to each stakeholder’s knowledge level.
• Leadership & Collaboration: Proven track record of leading cross‑functional initiatives, influencing without authority, and driving consensus among internal and external partners.
• Problem‑Solving Acumen: Strong decision‑making capabilities, with a proactive approach to identifying market shifts, diagnosing root causes, and recommending strategic solutions.

Preferred Qualifications – The Extra Edge

• Direct experience working with arenaflex’s retail partner (formerly known as Costco) or similar large‑scale wholesale chains.
• Advanced certifications in data analytics, such as Certified Analytics Professional (CAP) or a relevant Tableau/Power BI credential.
• Experience in building predictive models or forecasting tools that support inventory optimization and promotional planning.
• Exposure to agile project management methodologies and tools (e.g., JIRA, Asana).
• Fluency in additional languages that support multinational collaboration.

Core Skills & Competencies – What We Value

• Strategic Thinking: Ability to see the big picture while diving deep into data details.
• Detail Orientation: Precision in data handling, ensuring accuracy and reliability of insights.
• Influence & Persuasion: Skillful at presenting recommendations that inspire action.
• Adaptability: Comfort navigating a rapidly changing market environment and shifting priorities.
• Team Orientation: Collaborative mindset that fosters strong relationships across functions and with external partners.
• Customer‑Centric Focus: Commitment to delivering superior client satisfaction through data‑driven solutions.

Career Growth & Learning Opportunities at arenaflex

arenaflex is committed to your professional development. In this role, you will have access to:

• Mentorship from senior analytics leaders who have shaped industry‑defining strategies.
• Continuous learning programs, including tuition reimbursement for advanced degrees or certifications.
• Opportunities to lead high‑visibility projects that influence multi‑million‑dollar business decisions.
• Cross‑functional rotations that broaden your expertise in supply chain, marketing, and finance.
• Participation in internal innovation labs where you can prototype new analytical approaches and tools.

Work Environment & Culture – Life at arenaflex

Our culture blends the rigor of data science with the creativity of brand building. Whether you work remotely or from one of our collaborative hubs, you will experience:

• A flexible work‑from‑home policy that supports work‑life balance.
• Regular virtual “coffee chats” and in‑person meet‑ups that keep teams connected.
• An inclusive environment where diverse perspectives are celebrated and every voice matters.
• Recognition programs that highlight both individual achievements and team milestones.
• Health‑focused initiatives, including wellness challenges, mental‑health resources, and ergonomic home‑office support.

Compensation, Perks & Benefits – What You’ll Receive

arenaflex offers a competitive total rewards package designed to attract and retain top talent. While exact compensation will be aligned with experience and market benchmarks, you can expect:

• Base salary that reflects your expertise and the strategic importance of the role.
• Performance‑based bonuses tied to the achievement of key business metrics.
• Comprehensive health coverage, including medical, dental, vision, and prescription drug plans.
• Life, disability, and accidental death insurance to protect you and your loved ones.
• Retirement savings options, including a 401(k) plan with company match.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) for tax‑advantaged spending.
• Generous paid time off, parental leave, and sick leave policies.
• Wellness programs, gym membership reimbursements, and mental‑health resources.
• Tuition reimbursement for continued education and professional certifications.
• Employee assistance programs that provide confidential counseling and support services.

How to Apply – Join arenaflex Today

If you are a data‑driven strategist with a passion for retail partnership success, we want to hear from you. Bring your analytical prowess, collaborative spirit, and ambition to arenaflex, and help shape the future of category growth for one of the world’s most influential retail networks.

Ready to make an impact? Click the link below to submit your application and start your journey with arenaflex.

Apply Now – Customer Development Manager (arenaflex)