Strategic Sales Recruiter – Customer Excellence (West Coast, Remote Eligible) – arenaflex Full‑Cycle Talent Acquisition for Post‑Sales Teams

About arenaflex – Empowering Customer Success Across the Globe

arenaflex is a leading provider of collaborative work management solutions that enable organizations to streamline processes, boost productivity, and drive measurable outcomes. With a rapidly expanding footprint across North America, APAC, and Europe, arenaflex is dedicated to delivering world‑class service experiences that empower customers to achieve their strategic goals. Our Customer Excellence organization—encompassing Solution Services, Professional Services, Customer Success, and Customer Journeys—plays a pivotal role in ensuring that every client receives tailored guidance, proactive support, and continuous value from our platform.

As part of arenaflex’s commitment to growth, innovation, and a people‑first culture, we are seeking a dynamic Sales Recruiter who will champion the acquisition of top‑tier talent for our post‑sales teams. This role offers the flexibility of remote work, a collaborative environment, and the opportunity to shape the future of arenaflex’s talent pipeline on the West Coast and beyond.

Why Join arenaflex?

At arenaflex, we believe that great people build great products. Our culture is built on four core pillars: Collaboration, Innovation, Customer‑Centricity, and Growth. Whether you are a seasoned recruiter or an emerging talent acquisition professional, you will find a supportive community that encourages continuous learning, celebrates diverse perspectives, and rewards high performance.

• Impactful Work: Directly influence the success of our Customer Excellence teams by hiring the right talent.
• Flexibility: Fully remote‑eligible position with the ability to work from any registered U.S. location.
• Career Development: Access to arenaflex’s internal learning platform, mentorship programs, and leadership pathways.
• Inclusive Culture: A workplace where every voice is heard, and every background is valued.

Key Responsibilities

As the Sales Recruiter for arenaflex’s Customer Excellence organization, you will own the end‑to‑end recruiting lifecycle for a variety of post‑sales roles. Your day‑to‑day activities will include:

• Designing and executing a strategic hiring plan that aligns with business objectives and market demands.
• Partnering closely with hiring managers across the United States and APAC to understand role requirements, team dynamics, and success metrics.
• Conducting proactive sourcing campaigns using advanced search techniques on arenaflex, professional networks, and niche talent communities.
• Managing candidate pipelines, conducting thorough interviews, and delivering a seamless, high‑touch candidate experience.
• Coordinating and participating in virtual recruiting events, career fairs, and industry meet‑ups to build brand awareness for arenaflex.
• Leading or contributing to internal talent acquisition projects that improve processes, data analytics, and employer branding.
• Mentoring junior members of the recruiting team, sharing best practices, and fostering a collaborative learning environment.
• Maintaining accurate records in arenaflex (our applicant tracking system) and generating regular reports for leadership.
• Continuously evaluating market trends, compensation benchmarks, and competitive intelligence to keep arenaflex ahead of the talent curve.

Essential Qualifications

To thrive in this role, you should bring the following experience and attributes:

• Minimum 2 years of corporate or agency full‑cycle recruiting experience, with a focus on sales‑related or post‑sales positions.
• Demonstrated success hiring for single‑threaded, newly created, and evergreen roles within fast‑growing technology environments.
• Strong partnership skills—ability to advise and influence hiring managers, interview panels, and cross‑functional teams.
• Exceptional organizational abilities, capable of juggling multiple searches, projects, and stakeholder relationships simultaneously.
• Commitment to delivering an outstanding candidate experience, from first contact through onboarding.
• Proficiency with arenaflex (LinkedIn) and arenaflex (LinkedIn Recruiter) for sourcing, as well as experience using an applicant tracking system—specifically arenaflex (Greenhouse) or comparable platforms.
• Legal authorization to work in the United States on a permanent basis.

Preferred Qualifications & Skills

• Experience recruiting for professional services, consulting, or customer success functions within SaaS or enterprise software companies.
• Familiarity with data‑driven recruiting metrics, such as time‑to‑fill, source‑of‑hire, and candidate satisfaction scores.
• Advanced knowledge of passive sourcing techniques, talent mapping, and pipeline development.
• Strong written and verbal communication skills, with the ability to craft compelling job narratives and outreach messages.
• Demonstrated ability to mentor and coach peers, fostering a culture of continuous improvement.
• Certification in talent acquisition or HR (e.g., SHRM‑CP, AIRS) is a plus.

Core Competencies for Success

• Strategic Thinking: Ability to align recruiting initiatives with broader business goals.
• Relationship Building: Cultivate trust with hiring managers, candidates, and external partners.
• Adaptability: Thrive in a fast‑paced, evolving environment and adjust priorities on the fly.
• Data Literacy: Leverage recruiting analytics to drive decisions and improve outcomes.
• Empathy & Inclusion: Champion diverse hiring practices and ensure equitable candidate experiences.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to support your health, wealth, and well‑being.

• Medical, Dental, Vision: 100% employer‑paid coverage for full‑time employees.
• Equity Participation: Restricted Stock Units (RSUs) granted with every offer.
• Employee Stock Purchase Program: Up to a 15% discount on company stock.
• Retirement Savings: 401(k) match of 50% on the first 6% of eligible pay.
• Monthly Stipend: Dedicated budget to support home office setup, productivity tools, or wellness.
• Flexible Time Away & Sick Leave: Generous paid time off policies to promote work‑life balance.
• Parental Leave: Up to 24 weeks of paid leave for new parents.
• Volunteer Day: Paid day off to give back to your community.
• Learning & Development: Unlimited access to arenaflex Learning (formerly LinkedIn Learning) and internal training programs.
• Wellness Resources: Counseling membership, primary‑care membership, and retail discounts.
• Remote Work Flexibility: Ability to work from any registered U.S. location, with a supportive teleworking infrastructure.

Career Growth & Development Opportunities

arenaflex invests heavily in the professional growth of its employees. As a Sales Recruiter, you will have access to:

• Structured mentorship from senior talent acquisition leaders.
• Cross‑functional projects that broaden your exposure to HR analytics, employer branding, and diversity initiatives.
• Clear promotion pathways—from Recruiter to Senior Recruiter, Talent Acquisition Partner, and eventually Talent Acquisition Manager.
• Opportunities to specialize in niche domains such as Technical Recruiting, Executive Search, or Global Mobility.
• Regular feedback loops, performance reviews, and personalized development plans.

Work Environment & Culture at arenaflex

Our remote‑first philosophy is built on trust, autonomy, and collaboration. Even though you may be working from home, you will never feel isolated. arenaflex provides:

• Virtual “coffee chats,” team‑building events, and quarterly in‑person meet‑ups (when safe).
• A transparent communication cadence with leadership, ensuring you stay informed about company direction.
• Employee resource groups (ERGs) that celebrate diversity, including groups for women in tech, LGBTQ+ allies, veterans, and multicultural networks.
• Recognition programs that highlight individual and team achievements.
• A supportive onboarding experience that pairs you with a dedicated buddy for the first 90 days.

Application Process & Next Steps

If you are passionate about connecting top talent with transformative customer‑focused roles, we want to hear from you. To apply, click the link below and submit your resume, cover letter, and any relevant portfolio or project examples. Our recruiting team will review your application, schedule an initial conversation, and guide you through a multi‑stage interview process that includes a hiring manager interview, a competency‑based interview, and a final culture fit discussion.

arenaflex is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodations during the interview process, please let us know—we are happy to make arrangements.

Ready to Make an Impact?

Join arenaflex and become a catalyst for growth within our Customer Excellence organization. Your expertise will help shape the future of our post‑sales teams, drive exceptional client outcomes, and reinforce arenaflex’s reputation as a talent‑centric, innovative leader in the industry.

Apply to this role