Remote Evening‑Shift Data Entry Pharmacy Technician – Precision Prescription Management for Long‑Term Care Communities (Remote)
About arenaflex – Pioneering Pharmacy Solutions for Assisted Living
arenaflex is a forward‑thinking, independently owned long‑term care pharmacy that specializes in serving assisted living, memory‑care, and behavioral‑health communities. Based in the vibrant southwest suburb of Crestwood, IL, just 20 miles from downtown Chicago, arenaflex blends cutting‑edge technology with a rigorous screening process to simplify medication management for our partners. Recognized among the fastest‑growing privately held companies in the United States, arenaflex is on a mission to become the best‑in‑class pharmacy provider for residential care facilities.
Why Join arenaflex?
At arenaflex, you’ll become part of a purpose‑driven team that values curiosity, integrity, meticulousness, resilience, and a balanced life. Our culture is built on the belief that every detail matters, that doing the right thing is non‑negotiable, and that a supportive, collaborative environment fuels both personal and professional growth. If you thrive in a remote setting, enjoy evening‑shift work, and are passionate about delivering flawless data entry for critical medication orders, this role is crafted for you.
Core Values – The Heartbeat of arenaflex
- Seek First to Understand: Be intellectually curious, an active learner, and an innovative problem‑solver.
- Always Do the Right Thing: Put customers first, act with maturity, care, and professionalism.
- Every Detail Matters: Deliver meticulous, error‑free work—no exceptions.
- If It Were Easy, Everyone Would Do It: Show resilience, organization, and a “do‑er” attitude that exceeds expectations.
- Live, Learn, Laugh, Love: Bring authenticity, positivity, and a balanced mindset to work and life.
Role Overview – Data Entry Pharmacy Technician (Remote, Evening Shift)
Our workflow begins in the data entry department, where precision and speed are paramount. As a Remote Evening‑Shift Data Entry Pharmacy Technician at arenaflex, you will be responsible for entering prescription orders into our proprietary pharmacy platforms—FrameworkLTC and DocuTrack—while providing top‑tier support to community partners and residents via phone and email. Your work will directly impact medication safety, compliance, and the overall health outcomes of the communities we serve.
Key Responsibilities
- Interpret and accurately enter prescription orders into FrameworkLTC and DocuTrack.
- Perform profile‑only data entry tasks, ensuring patient records are complete and up‑to‑date.
- Answer inbound calls, delivering courteous and knowledgeable customer service.
- Monitor pharmacy email inboxes, respond promptly, and resolve inquiries with professionalism.
- Investigate and resolve community or resident issues, collaborating with internal teams as needed.
- Adjudicate insurance claims, verify coverage, and communicate outcomes to stakeholders.
- Model arenaflex’s core values daily and adhere to the arenaflex Behavior Standard.
- Promote teamwork, share best practices, and champion the arenaflex philosophy.
- Participate in required company meetings, trainings, and compliance courses.
- Maintain a safe, secure, and compliant remote work environment.
Essential Qualifications
- Minimum of one (1) year of experience in healthcare data entry or medical record management, preferably within a long‑term or managed‑care setting.
- High school diploma or equivalent; additional education in health administration is a plus.
- Certified and licensed Pharmacy Technician in the state of Illinois.
- Demonstrated ability to enter data quickly and accurately, with a strong focus on detail.
- Excellent verbal and written communication skills; ability to build rapport with diverse stakeholders.
- Professional demeanor and appearance, even in a remote environment, reflecting arenaflex’s commitment to excellence.
- Highly organized, able to multitask, and comfortable meeting tight deadlines.
- Motivated, punctual, and reliable team member who thrives in a collaborative virtual setting.
Preferred Qualifications & Skills
- Familiarity with FrameworkLTC and/or DocuTrack pharmacy systems.
- Experience adjudicating insurance claims and navigating pharmacy benefit managers.
- Proficiency with Microsoft Office Suite, especially Excel, for data tracking and reporting.
- Previous remote work experience, demonstrating self‑discipline and effective time management.
- Customer‑service experience in a pharmacy or long‑term‑care environment.
- Ability to troubleshoot technical issues and liaise with IT support when needed.
Skills & Competencies for Success
- Attention to Detail: Zero‑tolerance for errors in prescription entry.
- Analytical Thinking: Quickly interpret prescription data and resolve discrepancies.
- Communication: Clear, empathetic, and professional interaction with clients, residents, and internal teams.
- Time Management: Efficiently prioritize tasks during the evening shift (12:30 p.m. – 9 p.m. CST).
- Technical Aptitude: Comfort navigating multiple software platforms simultaneously.
- Team Orientation: Actively contribute to a positive, collaborative remote culture.
Career Growth & Learning Opportunities
arenaflex invests heavily in employee development. As a Data Entry Pharmacy Technician, you will have access to:
- Ongoing training through the arenaflex Professional Development Suite, covering advanced pharmacy software, compliance updates, and customer‑service excellence.
- Mentorship programs pairing you with senior pharmacy professionals to deepen clinical knowledge.
- Opportunities to transition into roles such as Pharmacy Operations Analyst, Quality Assurance Specialist, or Remote Pharmacy Technician Lead.
- Regular webinars on emerging trends in long‑term‑care pharmacy, telehealth, and medication safety.
Work Environment & Culture at arenaflex
Even though you’ll be working remotely, arenaflex fosters a vibrant, inclusive community. Our virtual culture includes:
- Weekly “Coffee Connect” video chats to build relationships across departments.
- Monthly recognition programs that celebrate individuals who embody our core values.
- Flexible scheduling within the designated evening shift to accommodate personal commitments.
- A supportive leadership team that encourages open communication, feedback, and continuous improvement.
Compensation, Perks & Benefits (General Overview)
arenaflex offers a competitive compensation package that reflects your experience and expertise. While exact figures will be discussed during the interview process, candidates can expect:
- Base salary aligned with industry standards for remote pharmacy technicians.
- Performance‑based bonuses tied to accuracy, speed, and customer‑service metrics.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings options, including a 401(k) with company match.
- Paid time off, holidays, and sick leave to support work‑life balance.
- Professional development stipend for certifications, courses, or conferences.
- Home office allowance to equip your remote workspace with ergonomic furniture and technology.
How to Apply
If you are ready to bring precision, compassion, and a “do‑it‑right” mindset to arenaflex’s remote pharmacy team, we invite you to submit your application today. Click the link below to begin the process, and be prepared to share examples of your data‑entry accuracy and customer‑service experience.
Apply Now – Remote Data Entry Pharmacy Technician
Join arenaflex and Make a Difference
At arenaflex, every prescription you enter, every call you answer, and every detail you perfect contributes directly to the health and wellbeing of vulnerable residents across the nation. Your work will be recognized, your growth will be supported, and your contributions will be celebrated. Take the next step in your pharmacy career—apply today and become an essential part of arenaflex’s mission to deliver exceptional medication management for long‑term‑care communities.
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